Front Line Worker - Kanata, Canada - Shepherds of Good Hope

Shepherds of Good Hope

Verified Company

Kanata, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_ :
Full-Time, Frontline Worker, Hope Living | Contract until August 31, 2023 with possibility of extension | _Hope Living Tuesday

Saturday 15:0023:15

Join us at Shepherds of Good Hope and add meaning to your work

Shepherds of Good Hope (SGH) is one of the largest not-for-profit organizations dedicated to meeting the needs of individuals experiencing homelessness and vulnerably-housed individuals in the city of Ottawa.

Many individuals who access our programs and services live with complex trauma, mental health challenges and substance use disorders.

A leader in supportive housing and harm-reduction, you'll be joining an organization that provides around-the-clock, comprehensive services to all genders in seven supportive housing, shelter and programming locations across the city.

With 113 new units in development, Shepherds of Good Hope is transforming lives.

YOU can be part of the transformation.

At Shepherds of Good Hope you will find an inclusive environment, with dynamic and innovative programs that offer fulfilling work with flexible schedules to meet your needs.

You'll find permanent and part-time positions and many opportunities to upgrade your skills and advance your career. When you grow, we grow.

Ready to join us? There is a place for you here

You are:

Passionate
Driven
Hard Working
Empathetic and Respectful
Open Minded
A Fast Learner
A Good Listener and Communicator
A Team Player

We are:

Far more than a shelter and soup kitchen
A leader in harm reduction programming
A growing supportive housing provider
A mini hospital (it's true

- right in our shelter building)

A strong community partner
An innovative and progressive organization
A caring and supportive employer
A diverse and dynamic staff team

We Invest in Our People

We Can Offer You:

- $16.50 starting
- $0.50 increases every 6 months (dependent on number of hours worked) up to max $22.9

Employee and Family Assistance Program for all employees, including casual
Access to internal full time and part time contract and permanent positions, offering. A matching RRSP package; Competitive health and wellness benefits; and a generous package of paid time off.
Opportunities for advancement

- our organization is growing rapidly with frequent openings for case management, coordinator, management and other leadership positions.

Support to develop your skills
SGH employees have access to an array of internal and external trainings, conferences and professional development opportunities
An unionized environment with strong advocates for you. All nonleadership positions, including casual employees, are unionized.

An Experience Like No Other

What You'll Be Doing:

Meeting people where they are without judgment
Supporting them to meet their needs, including:
Provision of basic needs like food, shelter, clothing and hygiene
Provision of medication according to program protocols
Referrals to internal and external supports and advocacy when needed
Engaging with service users and residents, including conducting intakes, supportive counselling, recreation and life skills development
Keeping detailed records, including log notes, incident reports, medication records and utilizing HIFIS booking system
Crisis intervention, including assessing and deescalating situations when possible, utilizing internal and external resources including security guards, nurses and emergency services according to situation and following emergency procedures
Working as a part of an interdisciplinary team of health care and social workers, emergency services and partners within the housing and homelessness sector to ensure all community members' needs are met
Maintaining health and safety standards within program including program cleanliness, with support of Facilities Services staff
Ending chronic homelessness by supporting people to transition to and maintain housing
Ability to work in multiple programs as required, including all supportive housing programs (Hope Living, Oaks, Richcraft Hope, St Andrews) and Transitional Shelter Services programs.

Potential Hazards:

You may encounter people in crisis, under the influence and with complex issues
You may be required to perform duties such as the cleaning and sanitizing of bodily fluids and disposal of safe injection materials
You may be required to respond to overdoses and other medical situations

What We Need from You:

Post-Secondary education in Social Sciences, Human Services, or comparable field of study
and/or:
2 years of experience in service user facing fields of work (i.e. customer service, hospitality, food services, etc.)
Ability to work using a health promotion approach and harm reduction philosophies.
Effective conflict resolution, problemsolving, and decisionmaking skills; good judgement.
Knowledge of trauma, mental health, substance use disorder and