Retail Regional Manager - Remote, Canada - Hillberg & Berk

Hillberg & Berk

Verified Company

Remote, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Hillberg & Berk, a Canadian owned jewelry company, is looking for a performance driven individual, who has a passion for driving sales goals, achieving targets and creating highly engaged, effective teams with experience managing multiple retail locations, to join our remote team

Reporting to the Director of Retail, the
Regional Manager is responsible for the overall success of multiple retail locations through providing oversight, direction, feedback and coaching to Store Leaders within their region to execute processes effectively, achieve store results and deliver outstanding client experiences.

The Regional Manager role is also accountable to develop strong cross functional relationships within their region with other Directors and Managers across H&B.

Key Responsibilities

Uphold the Hillberg & Berk culture and create an environment that is committed to exceeding client's expectations.
Lead the overall success of the retail locations in your region, achieving regional budgets and performance metrics by managing and coaching the store leadership team.
Support brand awareness and market building in your region
Lead the communication of business strategy and expectations to retail locations ensuring information and decision items are cascaded and understood by all team members.
Build a bestpractice team through training, recruitment, onboarding and performance management.
Conduct quarterly in person store visits and monthly virtual visits, ensuring teams execute processes effectively and achieve store results
Champion and execute exceptional client experience that focuses on building client relationships in alignment with our brand, values, and all client policies through the coaching and management of Store Leaders and teams.
Actively coach and manage the performance of the Store Leaders to create a highly engaged, results focused environment, where teams are able to reach their performance potential.
Ensure achievement of store KPI's through managing and coaching Store Leaders and teams to create a culture of high performance and accountability.
We offer competitive wages, short term incentive programs, additional vacation and sick days, health and dental benefits, as well as discounts on our beautiful jewelry You will also have access to internal and external training opportunities to support your career growth and obtain new skills and knowledge. You will be empowered to own your career and be a part of a growing, dynamic and evolving company. _

Education & Qualifications

Typically requires 7 years of relevant experience including a background in both retail and team leadership or a combination of experience and a Bachelor's Degree in a related field.

Proficiency in planning, analysis, reporting, team building, employee coaching and feedback and have experience with Microsoft Suite, Shopify and Fulfil.

Travel required

About Hillberg & Berk

Requests for accommodation can be made due to disability or any other protected characteristic at any time during the recruitment process by contacting People & Culture.