Education Consultant - Victoria, Canada - Vancouver Public Education Alliance

Description

VPEA, headquartered in Vancouver and represented by Shanghai Yuanbo Business Consulting co., LTD as its operating company in China, provides professional study abroad consultation, visa services and one-stop overseas supporting services.

VPEA has a comprehensive and well-established management system for international student, which is original and unique in China, has helped more than 10000 Chinese students to study abroad successfully.

• Provides general support to our students in Victoria, BC (Mainly international high school students).
• Engaging with students regularly to ensure a positive student experience.
• Serve as an advisor, a primary point of contact for students, parents, and school partners.
• Responds in a timely, professional manner to student, parent, and school partner inquiries, answers questions and provide supports related to student life and academic performance by phone, on social media and in person.
• Work oneonone with individual families as an independent consultant, personalize solutions for individual students.
• Assists team in collection of documents from international students, parents, and school partners.
• Maintains uptodate records both hard copy (physical student files) and electronically (Business web portal).
• Responsible for providing various reports to department manager and executive manager.
• May be called upon for various data collection projects and paperwork as it relates to the University Application Department.
• Perform other duties as assigned, in accordance with department objectives.

• Postsecondary education in related field
• Excellent verbal, written and interpersonal communication skills in both English AND Mandarin
• Demonstrated ability to develop and maintain positive, professional, collaborative working relationships with both internal and external stakeholders
• Ability to prioritize and manage time and tasks with attention to detail.
• Strong customer service focus and problemsolving skills
• Ability to be both selfdirected and coachable.
• Recent direct experience working and liaising with students, preferably in a local Canadian student life context.
• Experience with event planning and coordination would be an asset.
• Previous customer service, sales, or marketing experience would be an asset.

• Ability to commute/relocate: Victoria, BC: reliably commute or plan to relocate before starting work. This role is inperson.

• Company events
• Dental care
• Extended health care
• Life insurance
• Onsite parking
• Paid time off
• Vision care

• French not required

• Day shift

• Bonus pay
• Commission pay

• Bachelor's Degree (preferred)

• Mandarin (preferred)