Client Service Clerk - Hamilton, Canada - CAN-AM Cryoservices
3 weeks ago
Description
Education:
Bachelor's degree
- Experience: Experience an asset
- French language/French language arts teacher education
- General studies
- Biology/biological sciences, general
- Molecular biology
- Reproductive biology
- Social sciences, other
Work setting:
- Office building
Tasks:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
- Record and process patient data
- Prepare bills of lading, invoices and other shipping documents
- Arrange for shipping, receiving and storage
Computer and technology knowledge:
- Database software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Google Docs
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Tight deadlines
- Work under pressure
Personal suitability:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 37.5 hours per week
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