Reservations Supervisor - Banff, Canada - Banff Caribou Properties Ltd.
Description
As one of Banff's leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits.Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for providing outstanding hospitality experiences.
We provide ongoing training and development to help our employees advance in their careers and our properties include a diverse range of hotels, resorts, and restaurants, each with its unique character and style, giving employees the chance to work in a variety of settings and learn new skills.
Our Reservations Supervisor will oversee the day-to-day workload of our Reservations Team. If you have a can-do attitude and believe in fostering a supportive and fun work environment then you are the right person for usThis Position Offers:
- Permanent / Fulltime
- Anniversary bonus up to $1000
- Employee housing for just $15 a day
- 40% off food & 27% off beverage at 6 restaurants in town
- Fun staff events; staff parties, BBQs
- Excellent health & wellness programs; FREE yoga, FREE canoe and golf passes
- Discounted Lux movie tickets
- Discounted ski pass
- 25% off spa services
- Health & dental benefit eligibility after 6 months
- Complimentary hotel stays
- Free local bus pass
- Eligibility to become an employee shareholder (that's right, you can become an owner)
- You are a fun, enthusiastic team leader
- Enjoy talking on the phone
- Excellent communication skills & attention to detail
- You are professional, accountable and responsive
- Proficient computer skills and experience using a property management system (this is an asset but not required)
- Can work weekends and evenings
What Will you Be Doing:
- Respond to reservation inquiries
- Ensure smooth daily running of the reservations department
- Resolve guests' problems and complaints
- Assist in the recruitment, training & development and motivation of the reservations team
- Administrative duties; creating and upkeeping training manuals and resources.
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