Claims Adjuster, Field or Desktop Claims, HYBRID - Nanaimo - ClaimsPro LP

Description

Company

ClaimsPro LP

Position

Claims Adjuster, Field or Desktop Claims, HYBRID (Nanaimo, BC)

We are currently looking to add experienced Adjusters to our team Can work in a HYBRID environment.

Why join ClaimsPro?

We are proud of our people and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;
• You will work on the industry‑leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in‑house team of programmers and developers;
• You will be supported by experienced local claims support, centralized afterhours support, and dictation services;
• Your claims load is driven by senior executives and business development staff from coast to coast;
• You are compensated for your billable hours and other costs. Also included is a flex‑benefit plan that allows you to customize the coverage that is right for you: taxable and non‑taxable health care spending options;
• You are working in parallel with other SCM Insurance services;
• Your continuous education fees are reimbursed to maintain your license;
• Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance.

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Responsibilities

The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow‑up of opportunities in a timely manner.

Qualifications and Experience

• The ideal candidate should have experience in at least one of these areas: Auto, Property, Liability, Accident & Benefits, Bodily Injury claims;
• University degree or post‑secondary education related to insurance;
• Minimum of 3 years' experience;
• Adjuster's license, or currently pursuing CIP designation;
• Equivalency in combination of education and experience will be considered;
• Ongoing commitment to education and learning;
• Effective analytical skills, including identification of cause and effect dynamics;
• Good investigative manner;
• Able to draw valid conclusions and effectively communicate them;
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information;
• Advanced communication skills including:
• Effective written skills including those of a technical nature;
• Effective oral skills, including listening, interviewing, negotiating; must be able to flex style appropriate to audience;
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner;
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner;
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations;
• Strong commitment to ongoing education and learning.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third‑party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded publicly. SCM welcomes resumes submitted directly from candidates.