Travel Specialist - Toronto, Canada - Goway Travel LTD
Goway Travel LTD
Toronto, Canada
Verified Company
1 week ago
Description
Work Term:
Permanent
- Work Language: English
- Hours: 37.5 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 3 years to less than 5 years
Work setting:
- Travel wholesale company
Tasks:
- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Calculate costs, process refunds and attend to other financial transactions
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
Computer and technology knowledge:
- Galileo
- Travel software packages
- Amadeus
- Apollo
- MS Office
- Sabre
Travel bookings:
- Leisure travel
- Individual travel
- Group travel
- Domestic travel
- International travel
Geographical areas of specialization:
- Canada
- United States
- Western Europe
- Central Europe
- Eastern Europe
- Northern Europe
- Mexico and Central America
- South America
- Caribbean
- Africa
- South Pacific
- Asia
Work conditions and physical capabilities:
- Tight deadlines
- Attention to detail
- Work under pressure
Personal suitability:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
Screening questions:
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Workplace information:
- Remote work available
Health benefits:
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits:
- Bonus
- Commission
Long term benefits:
- Deferred Profit Sharing Plan (DPSP)
- Life insurance
- Other benefits
- Registered Retirement Savings Plan (RRSP)
Other benefits:
- Paid time off (volunteering or personal days)
