- Gestion et supervision : Encadrer, former et motiver l'équipe de relance. Veiller à l'atteinte des objectifs de groupe.
- Contrôle de la qualité : Effectuer des suivis de performance et s'assurer que les standards de communication de la concession sont respectés par chaque agent.
- Stratégie de relance : Analyser la base de données (CRM) pour cibler les clients à relancer (entretiens, rappels, suivis saisonniers).
- Optimisation de l'atelier : Travailler de pair avec l'équipe technique pour combler les trous dans l'horaire et maximiser la productivité des mécaniciens.
- Analyse des résultats : Produire des rapports hebdomadaires sur les volumes d'appels, les taux de conversion et les rendez-vous confirmés.
- Expérience en leadership : Expérience concrète en supervision d'équipe ou en gestion de centre d'appels.
- Expertise automobile : Bonne connaissance du milieu des services mécaniques et des cycles d'entretien.
- Communication : Leadership mobilisateur, diplomatie et excellente maîtrise du français au téléphone.
- Habiletés technologiques : Maîtrise avancée des logiciels CRM (ex: Serti, Reynolds, PBS) et de la suite Office.
- Résultats : Fort penchant pour les résultats et la satisfaction client.
- Only for registered members Quebec City, QC GC B
On recherche une personne qui décide qui mérite l'attention des vendeurs. · Nous cherchons quelqu'un qui qualifiera les projets sérieux et protège l'équipe de vente. · Tu identifiques les projets sérieux, tu écartes les demandes non qualifiées, · et tu transmets uniquement des cl ...
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Valuations Senior Manager
1 month ago
Only for registered members Quebec $155,400 - $205,400 (CAD)As a member of the Valuations and Disputes team you will play a key role in determining the value of businesses for acquisitions and sales intergenerational transfers corporate reorganizations financial reporting and disputes between shareholders matrimonial cases or other commer ...
- Only for registered members Quebec City, QC
We're looking for candidates to join our tax services team at PwC Canada. · Assist businesses in preparing and reviewing tax provisions, tax returns, and financial statements, · ...
- Only for registered members Quebec Full time
At PwC Canada we re more than a professional services firm we re a community of solvers tackling the world s most important problems As a Co op in our market leading Tax practice you ll be part of a diverse inclusive team that values your perspective and empowers you to make a re ...
- Only for registered members Quebec Full time
We're inspiring and empowering our people to change the world. Powered by the latest technology, · You'll be part of diverse teams helping public and private clients build trust · and deliver sustained outcomes in Tax practice. · ...
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Deals Restructuring Director
1 month ago
Only for registered members Québec, QuebecWe're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. · Actively participating in and initiating business development activi ...
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January 2027 - Tax CPA - Co-op - 4 Months - Quebec
17 hours ago
Only for registered members Quebec City, QCAt PwC our people in tax services focus on providing advice and guidance to clients on tax planning compliance and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. · In tax consulting and advising at PwC you will focus ...
- Only for registered members Quebec City, QC Full time
We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. · ...
- Only for registered members Quebec City, QC Full time
We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. · ...
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Deals Restructuring Director
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Représentant des ventes internes bilingue
1 week ago
Only for registered members Quebec Remote jobIron Mountain is seeking a dynamic and seasoned Bilingual Inside Sales Representative to join our Quebec sales team. · ...
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Représentant des ventes internes bilingue
1 week ago
Only for registered members QuebecIron Mountain seeks a bilingual inside sales representative to join their Quebec team in driving revenue growth by managing client portfolios strategically.Key responsibilities include proactively prospecting within assigned clients, organizing virtual meetings, managing sales cy ...
- Only for registered members Quebec $25 - $32 (CAD)
+As a coop/intern in photonic engineering at Ciena you will be involved in making instrument setup configuring instruments acquiring data and analyzing data. · +Measurements · Data analysis using Matlab · Maintain documentation · +, ...
- Only for registered members Quebec Internship $25 - $32 (CAD)
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. · Paid sick leave and vacation pay as required by applicable laws. · ...
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Systems Engineer I
4 weeks ago
Only for registered members QuebecAs a Systems Engineer you are responsible for overall technical leadership and responsibility for the technical realization of a key new or substantially evolved existing feature or feature set. · Plan oversee and execute the Systems Engineering activities in the project includin ...
- Only for registered members Quebec
+Nous recrutons des conseillers en sécurité financière. · Tu es charismatique, énergique et tu veux faire plus de rendez-vous ? · Chez nous : · Ton agenda se remplit grâce à notre équipe marketing · +charismatique · énergique · ++Système structuré pour accélérer ta croissance. · ...
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Functional Consultant
2 weeks ago
Only for registered members Quebec $106,700 - $160,000 (CAD)We are obsessed with making hard work pay off for our people customers and the world around us. · We shape the future of work so teams can reach their potential focus on what matters most. · Our culture is rooted in integrity empathy and shared enthusiasm We look for curious mind ...
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Technicien de service/Service Technician
1 week ago
Only for registered members QuebecWe're looking for an Office Systems Specialist to join our team. · Open and Honest. Customer-centric. Innovative. Passionate.Inclusive & Collaborative.Accountable. · Maintain and repair Multi-Functional Productsand resolve customer scanning/printing issues while maintaining effec ...
- Only for registered members Quebec Full time $102,700 - $190,500 (USD)
The Associate Director Salesforce/Veeva Application Support & Client Operations is responsible for end-to-end service delivery of Salesforce- and Veeva based commercial platforms within a managed services model. · Serve as single operational point of accountability for assigned c ...
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Démarcheur(trice) commercial(e)
1 month ago
Only for registered members Quebec City, QC Remote jobNous recherchons un(e) démarcheur(trice) commercial(e) pour approcher des PME et obtenir des rendez-vous qualifiés pour l'équipe Vitalunch. · Le rôle : ouvrir les portes et booker les rendez-vous. · La présentation complète, l'implantation et la gestion sont prises en charge par ...
Responsable du centre de prise de rendez-vous - Quebec - Charlesbourg Toyota

3 hours ago
Description
Sommaire du poste
Sous la direction du directeur de service, vous serez responsable de la performance et de la synergie du département de relance (BDC). Votre objectif est double : superviser votre équipe de manière efficace et identifier des opportunités de relance stratégiques pour assurer un flux constant de rendez-vous dans notre atelier mécanique.
Responsabilités clés
Profil recherché
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Coordonnateur(trice) à la prise de rendez-vous
Only for registered members Quebec City, QC GC B
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Valuations Senior Manager
Only for registered members Quebec
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January 2027 - Financial Reporting & Tax Compliance CPA - Co-op - 4 Months - Quebec
Only for registered members Quebec City, QC
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January 2027 - Financial Reporting & Tax Compliance CPA - Co-op - 4 Months - Quebec
Full time Only for registered members Quebec
-
January 2027 - Tax CPA - Co-op - 8 Months - Quebec
Full time Only for registered members Quebec
-
Deals Restructuring Director
Only for registered members Québec, Quebec
-
January 2027 - Tax CPA - Co-op - 4 Months - Quebec
Only for registered members Quebec City, QC
-
September 2026 - Tax CPA - Full Time - Quebec
Full time Only for registered members Quebec City, QC
-
September 2026 - Financial Reporting & Tax Compliance CPA - Full-time - Quebec
Full time Only for registered members Quebec City, QC
-
Deals Restructuring Director
Only for registered members Quebec
-
Représentant des ventes internes bilingue
Only for registered members Quebec
-
Représentant des ventes internes bilingue
Only for registered members Quebec
-
Étudiant Coop en Ingénierie Photonique (Été 2026)
Only for registered members Quebec
-
Étudiant Coop en Ingénierie Photonique (Été 2026)
Internship Only for registered members Quebec
-
Systems Engineer I
Only for registered members Quebec
-
Conseiller(ère) en sécurité financière — clientèle incluse
Only for registered members Quebec
-
Functional Consultant
Only for registered members Quebec
-
Technicien de service/Service Technician
Only for registered members Quebec
-
Associate Director, Salesforce/Veeva Application Support
Full time Only for registered members Quebec
-
Démarcheur(trice) commercial(e)
Only for registered members Quebec City, QC