Accounts Receivable - Vancouver, Canada - Pan Pacific Vancouver
Description
***:KEY RESPONSIBILITIES:
***:
The key responsibilities of the Accounts Receivable Clerk include but are not limited to:
- Invoice accounts such as: FIT's tours, Lufthansa Airlines
- Upon verification, transfer the accounts from Front Office Transfer Data to their appropriate Accounts Receivable Accounts.
- Handle guests, clients, and customer inquiries and make adjustments where necessary
- Prepare and post Advanced Deposits on a weeklybasis.
- Prepare and send out weekly billings for certain accounts.
- Process credit card payments for business accounts
- Assist and work closely with Credit Manager
- Relieve General Cashier when required
- Process Travel Agent Commission and Print Cheques
- Research and reply to Travel Agent Commission enquiries.
- Perform other accounting related duties as required
COMPETENCY REQUIREMENTS:
- Contribute an energetic and positive attitude to the hotel atmosphere
- Demonstrate outstanding communications skills and guest relations skills
- Be approachable and outgoing by nature
- Show a history of demonstrating excellent time management and attention to detail
- Maintain integrity and professional business confidentiality as required
- Ability to work as part of the accounting and hotel team, as well as independently
SELECTION CRITERIA:
***:
Qualifications and Technical Experience:
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A minimum of three (3) years hotel guest service front desk experience in a high-volume environment within the Luxury hotels industry is required;:
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Hospitality related education is required;:
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Two (2) years or more Hotel accounts receivable/billing experience preferred
:
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Working knowledge of Opera PMS and Silverware POS required
:
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Strong proficiency in Microsoft Office suite (Excel, Outlook, Word)
:
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Oracle Accounting software experience is an asset
:
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Must possess excellent interpersonal & communication skills, attention to detail, organizational skills, time management with an ability to multitask & meet deadlines in a high-pressure work environment
:
- Proven written, verbal, and customer service communication skills.
- Other accounting related experience and/or education is an asset.
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