Kitchen Manager- Chateau Nova Peace River - Nova Hotels

Description

We are looking for a full time Kitchen Manager to add to our team. This position is located at Chateau Nova in Peace River

If the below description sounds like you, please apply online. No phone calls please, and in person resumes will not be accepted.

PRIMARY FUNCTIONS

Reporting to the General Manager, the Kitchen Manager is responsible for ensuring the highest standards of hospitality and food safety by overseeing all aspects of the kitchen operations. With a strong understanding of preparation and budgeting, the Kitchen Manager controls both food and labour costs while achieving the highest quality of service and creating memorable meals for all our guests.

This position is also entrusted with and expected to create and maintain an enjoyable work environment that fosters Follows and enforces all Nova Hotels' policies and procedures in accordance with Nova's brand standards.

Responsibilities and Essential DutieS, including but not limited to:

• Provides exceptional guest service at all times.
• Ensures customer concerns are addressed in a timely and professional manner.
• Monitors the responses on customer comment cards; identifies problem areas and formulates solutions.
• Maintains a visible public presence within hotel and within community.
• Maintains safe working conditions within department and hotel by ensuring that all associates follow safety rules and procedures.
• Conducts daily walk throughs of the banquet rooms, kitchen(s) and buffets. Notes any deficiencies and follows up as required.
• Works closely with the maintenance department conducting product and/or equipment tests as necessary.
• Reports all concerns related to Maintenance, Health and Safety, Security or Suspicious circumstances (including smells/sights and sound) immediately.
• Adheres to all Nova Hotels standards, including Hygiene and Grooming, Health and Safety, Fire Safety, Key Deliverables and Guest Interactions.
• Optimizes efficient and effective utilization of facilities and equipment through effective planning, ordering and inventory control.
• Ensures that all food products are handled, stored, prepared and served safely in accordance with hotel and government Food Safety guidelines.
• Keeps overproduction and food waste to a minimum, ensures proper rotation, labeling, and storing of food in order to reduce food cost expense and waste.
• Oversees inventory, purchasing, disbursement, and cost control for supplies.
• Responsible for the day to day control of labour and food cost.
• Schedules associates in accordance with forecasted occupancy; adjusts staffing as necessary for sudden changes in occupancy.
• Approves department payroll and ensures accuracy & proper tracking.
• Coordinates and supervises the daily activities of the kitchen team.
• Ensures associates are recognized regularly for their contribution.
• Coaches and trains the associates on the hotel standards/key deliverables and approved methods of service and cleanliness.
• Selects, orients, trains and coaches qualified associates.
• Conducts effective associate meetings and counseling sessions.
• Conducts performance reviews according to established deadlines.
• Works with and alongside other members of the kitchen team to ensure that all food preparation and service is completed to the highest standards and in a timely manner for our guests.
• Coordinates, supervises, and assists with all daily cleaning responsibilities to ensure that all food preparation areas, including all surfaces and equipment, are completed regularly. Practices and teaches the "clean as you go" philosophy.
• Ensures that Kitchen Department operates within approved budget.
• Contributes ideas and input during Leadership meetings as an engaged leader towards achieving the hotel's goals and objectives.
• Monitors performance of the department against approved budget; makes appropriate recommendations as necessary.

Education and Salary:

• Must be able to legally work in Canada
• Must speak fluent English
• Valid ProServe Certification
• Previous Food & Beverage serving experience needed
• Supervisory experience an asset
• No formal education required

Job Specifications and Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Interpersonal Skills: High energy, positive and friendly. Focuses on solving conflict, maintains confidentiality; Actively listens to others without interrupting or distractions; Maintains a positive attitude even in negative situations; Remains open to others' ideas and tries new things. Versatile, able to work under stressful situations. Must be able to work well under pressure. Takes pride in a job well done.

Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Able to work in a diverse work environment.

Quality Management: Looks for ways to improve and promote quality; Demonstrates accuracy, consistency and thoroughness. Must have attention to detail.

Cost Consciousness: Conserves organizational resources. Follows cash handling policies to verify funds and maintain accurate and ethical reporting of company finances.

Ethics: Treats people with respect; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support: Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

Planning/Organizing: Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Professionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Safety and Security: Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Attendance/Punctuality: Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; to required hours of work when necessary to reach goals. Flexible to work a variety of shifts.

Initiative: Takes independent actions and calculated risks; Asks for and offers help when needed.

Innovation: Generates suggestions for improving work.

Language and Communication Skills: Ability to read, write, and comprehend simple instructions, short correspondence, and memos in English. Ability to present information in one-on-one and small group situations to other employees of the organization. Ability to respond to common inquires or complaints from guests. Strong telephone abilities.

PHYSICAL DEMANDS:

Lifting - Under 20lbs 50% of work time,

Carrying - Under 20lbs 50% of work time,

Pulling – Under 20lbs 10% of work time, constant walking, bending, standing, reaching, and kneeling.

Nova Perks:

In addition to competitive wages we offer:

• Meal program
• Staff rates at any of our locations throughout NWT, Saskatchewan and Alberta.
• Friends & Family Rates at any of our locations
• Extended Health Benefits for full time employees
• Employee Discounts at the F&B Outlets

About us

• Nova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 15 full and limited-service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels strives to provide you the utmost in comfort and service at a great price. No matter if you are an employee of Nova Hotels or a valued guest, we want you to feel like you are a part of our family.
• We thank all applicants for their interest in Nova Hotels, however, only those considered for an interview will be contacted.