- Business Group: Security Incident management and response.
- Project: Spearhead the creation and improvement of technical documentation such as processes, procedures, and investigative response capability
- Exposure to technical areas such as incident response, critical investigations, cyber security breaches.
- Help improve documentations and better respond in the future.
- Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.
- Gathers feedback from business partners, internal technical team and vendor to improve technical documents.
- Ability to take existing and potential content and improve it
- Convert complex documentation to easy language for multiple audiences
- Writes and edits technical documents including reference manuals and product manuals which may include screenshots and tutorials
- Plans writing processes and sets timelines and deadlines.
- Recording meeting minutes for Incident Response calls and team meetings, as needed.
- 8+ Years of experience in technical writing, 5+ Experience in SharePoint, Visio, JIRA
- Creating and designing a knowledge base for practical use of all Cyber security project employees. Writing document & playbooks
- Recent experience in Translating practical procedure documents into high-level management level document for audit and summary purposes.
- Assisting in updating process documents defined and created by management. These processes are relevant to all activities in which the team is involved.
- Improving technical understanding of company security technologies.
- Power BI, MS office suite
- Experience writing law enforcement documents is preferred
- Communicating effectively orally and in writing
- Critical thinking and problem-solving skills
- Strong research and analytical skills
- Ability to undertake multiple projects and deliver on tight deadlines
- Detail-oriented
- Ability to meet deadlines and to work independently.
- Excellent organizational skills and attention to detail.
- Excellent writing, editing, and communication skills
- 1 – 30mins – MS team – HM & Team member– Soft skills & technical skills – 10 questions
- 2 – 30mins – MS teams – HM – Technical writer – Skills & positions - 5 questions
- Ideally the candidate would have experience in Cyber security & Law enforcement - with a strong background in public speaking.
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Technical Writer - Toronto - Nexus Systems Group Inc.
Description
Overview
Location Address: Scarborough (there is some flexibility to WFH if preferred), but this may change to 2-3 times/week – strong preference for candidates in GTA
Contract Duration: 1 year
Possibility of extension & conversion to FTE
Number of Positions: 1
Schedule Hours: Monday-Friday, 9am-5pm
Story Behind the Need
Candidate Value Proposition
Typical Day in Role
Required Skills / Must Have
Nice-To-Have Skills
Soft Skills
Education
• Bachelor\'s degree in a technical field such as computer science or relevant work experience is required
Interview
Best vs Average
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Technical Writer
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Technical Writer
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Technical Writer
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Technical Writer
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Technical Writer
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Technical Writer
Full time Only for registered members Toronto