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    Lead Engineer - Toronto, Canada - Sun Life

    Sun Life
    Sun Life Toronto, Canada

    1 month ago

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    Full time
    Description

    Job Description

    :

    The Quality Engineer role offers a unique platform to showcase your multi-disciplinary skills in a dynamic and inclusive work environment. You will be a cornerstone in the success of our newly formed Production Support Team, ensuring quality excellence in our software while serving a diverse user base across multiple time zones.

    Responsibilities

  • Offer timely support to team members and stakeholders in multiple time zones, guaranteeing smooth operations and quick issue resolution.
  • Participate in both automated and manual testing cycles, using a variety of tools and methodologies to pinpoint, document, and track software flaws until they are rectified.
  • Proactively identify and escalate potential quality lapses, using established processes, to the attention of higher management.
  • Craft and implement thorough test plans, customized to meet the distinct needs of the insurance sector.
  • Team up with product managers, software engineers, and product owners to harmonize application features with overarching business goals.
  • Demonstrate leadership by guiding junior team members, allocating tasks efficiently, and contributing to regular performance evaluations to uphold team excellence.
  • Leverage your specialized knowledge of insurance products and regulatory frameworks to build realistic and precise test scenarios.
  • Engage proactively in an agile development environment, participating in planning sessions, daily stand-ups, and reviews to stimulate continuous team improvement.
  • Bridge the gap between technical and non-technical departments, ensuring clear and effective communication.
  • Conform to corporate protocols and compliance norms, while also contributing to broader organizational goals and milestones.

    • Preferred skills

  • Substantial understanding of the insurance domain.
  • Familiarity with Design Thinking and lean principles
  • Competency in automated testing tools.

    • Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a relevant field.
  • At least 4 years of hands-on experience in software quality assurance.
  • Demonstrable leadership abilities.
  • Experience with Agile development cycles.
  • Exceptional communication abilities, encompassing both written and spoken mediums.
  • Adeptness in navigating a corporate landscape.

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