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- Offer timely support to team members and stakeholders in multiple time zones, guaranteeing smooth operations and quick issue resolution.
- Participate in both automated and manual testing cycles, using a variety of tools and methodologies to pinpoint, document, and track software flaws until they are rectified.
- Proactively identify and escalate potential quality lapses, using established processes, to the attention of higher management.
- Craft and implement thorough test plans, customized to meet the distinct needs of the insurance sector.
- Team up with product managers, software engineers, and product owners to harmonize application features with overarching business goals.
- Demonstrate leadership by guiding junior team members, allocating tasks efficiently, and contributing to regular performance evaluations to uphold team excellence.
- Leverage your specialized knowledge of insurance products and regulatory frameworks to build realistic and precise test scenarios.
- Engage proactively in an agile development environment, participating in planning sessions, daily stand-ups, and reviews to stimulate continuous team improvement.
- Bridge the gap between technical and non-technical departments, ensuring clear and effective communication.
- Conform to corporate protocols and compliance norms, while also contributing to broader organizational goals and milestones.
- Substantial understanding of the insurance domain.
- Familiarity with Design Thinking and lean principles
- Competency in automated testing tools.
- Bachelor's degree in Computer Science, Engineering, or a relevant field.
- At least 4 years of hands-on experience in software quality assurance.
- Demonstrable leadership abilities.
- Experience with Agile development cycles.
- Exceptional communication abilities, encompassing both written and spoken mediums.
- Adeptness in navigating a corporate landscape.
Lead Engineer - Toronto, Canada - Sun Life
Description
Job Description
:The Quality Engineer role offers a unique platform to showcase your multi-disciplinary skills in a dynamic and inclusive work environment. You will be a cornerstone in the success of our newly formed Production Support Team, ensuring quality excellence in our software while serving a diverse user base across multiple time zones.
Responsibilities
Preferred skills
Qualifications