Dispatcher - Surrey, Canada - First Transit Canada
Description
First Transit operates in over 242 locations, carrying more than 300 million passengers annually throughout the United States in 39 states, Puerto Rico, U.S.
Virgin Islands, and 4 Canadian provinces.We are currently hiring a Dispatcher in Surrey, B.C
Responsibilities:
- Answering inbound telephone calls
- Booking drivers for routing requirements as requested
- Dispatching of drivers daily
- Handling customer issues and providing appropriate resolutions
- Providing data entry, filing, and other administrative support as directed by General Manager
- Ability to organize and prioritize schedules is integral to this position
- Must be able to answer after hours emergency phone line
Requirements:
- Must have strong interpersonal skills with the ability to work well in a team environment
- Must have excellent communication and customer service skills both on the phone and in person
- Must possess a high level of attention to detail and the ability to follow a task through to completion
- Must have strong computer skills with proficiency with both Microsoft Office products and Excel Spreadsheets
- Must have excellent time management and organization skills to complete daily tasks and meet deadlines
- Must be adaptable to changes throughout a day and must be a fast learner
KIJI
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