Av Technician Ii - Kitchener-Waterloo, Canada - Astreya Partners

Astreya Partners

Verified Company

Kitchener-Waterloo, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

What this Job Entails:

The AV Technician II will join our expanding team onsite with one of our global clients. The hire will be given the opportunity to work with some of the most innovative technologies in the world.

The AV Technician II will provide support for corporate AV/VC environments, and will confidently and quickly analyze problems using technical diagnostic skill sets, in order to effectively support and resolve issues.

Technical responsibilities include high-profile event support, audio, video, conferencing technology, projects, maintenance, and support. Traveling to various client offices on occasion is required.

Scope:

Works on assignments that are moderately difficult, requiring judgment in resolving issues
Requires some instruction on new assignments and infrequent checks on daily work

Your Roles and Responsibilities:

Participate in the installation of all AV equipment and displays to include: audio and video conferencing equipment, distributed audio, digital signage, control systems, and all presentation systems.
Perform installation of structured cabling to include pulling, terminating, and testing cat5e/6, video, RGB, HDMI, DVI, and audio cables.
Ensure that SLAs and daily deliverables are met including ticket updates
Upload Crestron control programs to control processors and work with the remote program team on control system certification.
Assist with inventory, including weekly/monthly stock levels, returning product (RMA), and inventory DOA issues.
Follow all policies, standards, or safety guidelines that the client requires
Engage in problemsolving and troubleshooting of any issue that may arise during an installation.
Perform equipment setups, and breakdowns and troubleshoot issues during events.
Perform all necessary preevent checks as required.
Liaise with crossfunctional teams and internal users before and during events.
Interface with end users and vendors to address requests and requirements.
Identify and solve issues that impact client conference rooms.
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

High school diploma or general education degree (GED) and 2 to 5 years related experience and/or training; or equivalent combination of education and experience
Builds productive internal and external working relationships
Exercises judgment within defined procedures and practices to determine appropriate action
Ability to think and work independently
Strong understanding of wiring and termination skills as well as proper installation techniques of all AV equipment
Excellent written and oral communication skills and strong customer service skills
Understanding of reading/understanding of architecture, electrical, structural & AV systems drawings
Ability to work day, evening, or weekend shifts and travel to support a distant event if required
Must have a valid driver's license and safe driving record

Preferred Qualifications:

Various certifications

Physical Demand & Work Environment:

Must be able to sit, stand, stoop, and bend for extended periods
Must have the dexterity of hands and fingers to operate a computer keyboard, mouse, and power tools and to handle other office equipment
Must have the ability to climb a ladder, scaffolding or be transported by lifts
Must have the ability to drive/operate a vehicle in a safe manner
Must be able to regularly lift and transport up to 15 pounds, as well as frequently lift and or transport moderately heavy equipment up to 50 pounds
Must have the ability to perform officerelated tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively

Schedule: