Resource Worker - Toronto, Canada - St. Jude Community Homes

Description

St. Jude Community Homes provides supportive housing to people challenged by mental illness.

The organization operates on strong principles of community development and recovery to facilitate a supportive community where individuals can live, learn and grow.

The Program Resource Worker is pivotal in accomplishing organizational objectives by:

• Providing support services to residents on a daily basis;
• Promoting individual and group development among residents;
• Providing residents with information and linkages to the broader community in which they live.

Department:
Programs and Services


Reports to:
Program Manager


Salary:
$ $28.16 per hour commensurate on experience and qualifications


Provides Support Services by:

- maintaining responsibility for a designated resident group;
- developing and maintaining a positive, friendly and respectful relationship with all residents, staff and Board members;
- collaborating closely with residents' externals supports;
- connecting residents with external supports (case management, PSWS etc.) as needed;
- engage residents as full collaborators in service planning, delivery and evaluation;
- providing a safe environment and community for the residents to live and participate in;
- encouraging residents to focus on their abilities and challenge their weaknesses;
- facilitating involvement in their home community with other residents;
- working in partnership with residents in program planning;
- providing understanding and compassion when residents are experiencing challenges;
- assisting residents in setting personal goals and providing necessary skills training;
- recognizing when residents are experiencing health related concerns and able to address these concerns appropriately;
- assisting with resolving conflicts through mediation and dialogue;
- providing crisis intervention when necessary and reporting critical incidents to the program manager or designate in a timely manner.


Provides Residents with Information of Community Programs by:

• assisting residents to discover and utilize community resources;

- working with residents on planning and facilitating outings/social activities;
- when appropriate attending the outing(s);
- fostering community partnerships and on-going liaison with various agencies;

Participates to Enable Accessible Client Services by:

• ensuring policies and practices related to accessibility are adhered to;

- ensuring principles of dignity, independence, integration of services and equity of opportunity are followed when providing services to individuals with disabilities;

• Being alert to barriers that present individuals from participating freely;
• Avoid attitudes that discriminate or stereotype;
• Attend all required training sessions

Promotes St


Jude Community Homes by:
- representing St. Jude Community Homes in the broader community in a professional manner;
- explaining to referring agencies and the community at large the objectives and work of St. Jude Community Homes;
- responding to general enquires;
- establishing and maintaining communication with service related agencies when necessary;
- participating in social activities and special events;
- liaise as needed with significant involved others or residents, with their permission, on significant issues.


Skills and Qualifications

• Completion of postsecondary education mínimally with a college diploma in social services or in a related field.
• Minimum three years of experience working with people who have experience trauma, homelessness and mental health challenges.
• Experience fostering community development through programs and practices that promote recovery
• Organizational and time management skills coupled with strong interpersonal and team work skills;
• Ability to cope with stressful situations and manage crisis in a professional and timely manner.
• Demonstrated organizational skills, flexibility and adaptability.
• Knowledge and experience providing service to individuals living with a range of disabilities
• Demonstrated ability to provide holistic support, which may include: mental health, addictions counseling, basic life management skills, assertive communication, setting goals and managing change.
• Ability to facilitate and work with groups.
• Ability to coach and promote healthy, active balanced lifestyles.
• Working knowledge of community agencies as well as educational and rehabilitation programs.
• Demonstrated strong ability to work independently.
• Demonstrated ability to communicate effectively in English, both verbally and in writing. Certificates in First Aid, CPR, Crisis Prevention and Intervention and Occupational Health and Safety an asset.
• Willingness to grow professionally.
• Bilingualism is an asset.
• Proficient in word processing and spreadsheets

Job Types:
Full-time, Part-time, Casual, Permanent


Salary:
$25.38-$28.16 per hour


Benefits:

• Casual dress
• Dental care
• Disabil