Hospitality Support Worker - Moose Jaw, Canada - Saskatchewan Polytechnic
Description
Competition Number
- P14454
Posting Title - Hospitality Support Worker
Classification - Band 2
Location - Saskatchewan Polytechnic Moose Jaw Campus
Other Location(s) - Saskatchewan Polytechnic Moose Jaw Campus
Building
Other Building
- Moose Jaw Main Building
Date Posted - 07/14/2023
Closing Date - 07/25/2023
JIQ # - 60007
Start Date - 08/21/2023
End Date - 12/15/2023
Open Until Filled - No
Ongoing - No
Category of work - Part Time
Bargaining Unit - Professional Services
Hours of Work - Regulated 36 hours (modified)
Salary Range
Temporary Market Stipend
Incumbent
- Tara Wrubleski
Total Assigned days (AC) / Total Hours per biweekly pay - 0.55 FTE
Posting Status
- Open
- This posting is from August 21st, 2023 to December 15, 2023 to cover for a leave of absence. This position offers about 5 hours per day, generally Monday to Friday over the lunch time frame. There may be an occasional night or weekend day required but there will be a lot of notice for such shifts.
A continued emphasis on the development of a representative workforce is one of Sask Polytech's strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.
Job Duties/Qualifications, Skills and Abilities(QSA):
- Job Duties
Job Duties - To provide support to the Hospitality and Tourism training programs.
- Customer Service and cashier duties using a variety of different systems, process accurate and efficient customer transactions and complete end of day procedures
- Assist in food preparation for hot and cold items, ensuring Food Safe conditions are met or exceeded at all times during all touch points
- Provide continuous communication with programming regarding preparation of cold kitchen items to support a seamless experience for customers
- Ability to work banquet, quick, counter or table service styles and work as a bartender for functions
- Follow guidelines during service, making sure to understand and adopt all portion control guidelines
- Label items for sale and ensure daily menu information and pricing is updated and accurate
- Fill and stock as necessary
- Organize till floats and prepare change orders
- Address inquiries from customers
- Assist with receiving and dispersal of food and supply orders
- Assist with banquet set ups / service /tear down and general clean up after banquets
- Complete dishwashing and cleaning tasks as required
- Participate as a team member that accepts personal accountability and holds others accountable
- Communicate with intent at all times a conscious attention to whether the receiver receives and fully understands the communication
- Facilitate various promotional activities
- Other duties as assigned
- QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE
Specific Accountabilities
Duties
Required Qualifications, Skills and Abilities (QSA)
- 1. Grade 12 or GED
- Excellent customer service skills as well as effective, appropriate and professional communication
- Ability to address minor work place issues that arise in day to day operations.
- Knowledge of basic service standards and ability to multitask in all types of service - counter service, table service, bartending, banquet service
- Basic understanding of point of sale operation and Moneris devices
- Ability to operate commercial kitchen equipment
- Knowledge of safety procedures and protocols (WHMIS) when using chemicals in a food service setting
- Bondable
- Computer skills - knowledge of software becoming prevalent in food services - labelling, online ordering, online scheduling, time sheets, use of POS till system
- Basic product knowledge about menu item ingredients
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