Guest Service Representative - Toronto, Canada - QuadReal Property Group

QuadReal Property Group

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About QuadReal Property Group
QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $67.1 billion.

From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets.

QuadReal invests directly, via programmatic partnerships and through operating companies in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves.

Now and for generations to come.

QuadReal:
Excellence lives here.

Glassdoor's #3 Best Places to Work_

Role Description

The
Guest Services Representative will act as the "brand ambassador", enthusiastically promoting the
Bayview Village Shopping Centre, its' stores, programs, and services.

The Guest Services Representative will report to Manager, Guest Services. This is a
6-month contract and
part-time role.

Responsibilities:

Maintaining a thorough knowledge of the Centre's services; stores, store location and store merchandise; special events and promotional services; etc.
Proactively seeking opportunities to create memorable customer interactions, to assist customers and to provide exceptional service.
Complying with the roof access, lost and found and wheelchair/stroller signout procedures.
Providing gift wrapping for customers by request.
Carrying out the daytoday tasks relative to BV's gift card program including handling cash, credit and Interact payment; reconciling receipts at end of day; etc.
Hours of work: evenings and weekends.

Experience and Qualifications:

Experience in position requiring exceptional customer service skills
Intermediate skills in Microsoft Office (Outlook, Excel and Word)
Strong organizational, planning and time management skills
Excellent oral and written communication skills
Strong attention to detail and problem solving skills
Ability to prioritize workload and handle competing priorities and deadlines
Positive and friendly "Customer First" attitude

QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format.

If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following:
Job posting #, your name and your preferred method of contact.

Want to learn about our endtoend recruitment process? Click this _link_ for a short video that will take you through each step, so you'll know exactly what to expect._