Fairmont Gold Pantry Attendant - Toronto, Canada - Fairmont Royal York

Fairmont Royal York

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Company Description

For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark.

When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital.

Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience.

Another stunning chapter for Fairmont Royal York has begun.

Our Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Note:
Must already be legally entitled to work in Canada to be considered for the position

Job Description:

Specific Roles and Responsibilities That Create the Essential Toronto Experience:
Reporting to the Director of Fairmont Gold, the Fairmont Gold Pantry Attendant will be responsible for the following:

To report for duty on time with a professional appearance and clean appropriate uniform with all the tools needed to start your shift.
Engage with guests to better understand the purpose of their stay while observing and communicating their food and beverage preferences to support the delivery of anticipatory service
Acknowledge guests by name while honoring their unique preferences and requests
Execute full cycle food & beverage mise en place preparations, setup, and service processes in accordance with departmental performance standards
Welcome and offer assistance to guests who are utilizing the lounge
Assist with the replenishment of food and beverage offerings in the Fairmont Gold and Deloitte Lounges throughout the day
Assist with the clearing and resetting of tables in addition to the replenishment of flatware, crockery, and glassware
Maintain cleanliness of all food & beverage preparation areas within the Fairmont Gold & Deloitte Lounges
Adhere to food sanitation and safety standards at all times
Oversee and ensure the quality and appearance of all culinary presentations and pantry areas
Maintain a professional, neat, and wellgroomed appearance, adhering to the Fairmont Gold grooming standards at all times
Actively participate in the ongoing development of the Hotel, service enhancements and training, ensuring delivery of departmental standards.
Adhere to the hotels social media and confidentiality policies

Qualifications:

We are looking for service oriented individuals who have excellent personal presentation and interpersonal skills
Strong attention to detail and the ability to multi task are required for this role
Valid Smart Serve certification required
Previous luxury level service knowledge and training an asset
College diploma or University degree from a Hospitality related program an asset
Additional language a definite asset

Additional Information

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide
Complimentary hot or cold shift meals
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility & Sustainability activities, like Planet 2
Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax Free Savings Account (TFSA)
Complimentary dry cleaning of business attire
Paid time off including vacation, sick and statutory holidays