Collections Specialist - Mississauga, Canada - ergoCentric Seating Systems

ergoCentric Seating Systems

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About
ergoCentric Inc. was founded in 1990.

Our sole mission is to design and manufacture the best ergonomic chairs in the world and we are recognized as North America's premier manufacturer of high-quality ergonomic seating for office, specialty and healthcare environments.

Today, ergoCentric offers a comprehensive portfolio of ergonomic workstations, including ergonomic task seating, electric height adjustable tables, and ergonomic accessories.

Our employees are the driving force behind our success over the past thirty-plus years.

Our diverse engineering, manufacturing, sales, and administrative teams across North America believe everyone should be comfortable and healthy at work, and we take great pride in creating and delivering high-quality, build-to-order ergonomic office solutions.

Position Summary
The Collection Specialist is responsible for collecting outstanding Accounts Receivable Balances while maintaining positive Customer relationships.

Standard Job Duties

Monitor accounts to identify overdue payments
Contact customers for overdue payments
Update account status and collection efforts
Reconcile accounts
Resolve billing and customer credit issues
Follow up on customers paying by credit card
Process credit card payments
Respond to customer inquiries
Send monthly statements
Work with inside sales and sales rep to resolve customer issues.

Requirements:

High school diploma or equivalent. Postsecondary degree in finance or accounting preferred.
Bilingual 100% fluent in both English and French (read, speak, write).
Minimum 35 years experience in collections.
Experience in reconciling accounts.
Excellent communication and problemsolving skills.
Strong phone manner with the ability to multitask.
Strong proficiency in MS Office (Outlook, Excel, Word)

Benefits of working at ergoCentric

Competitive wages
Opportunities for advancement and crosstraining
Health & Dental Benefits
Long-Term Disability and Life Insurance

ergoCentric Inc., is an Equal Opportunity Employer and is committed to a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection and/or assessment processes, where needed, are available upon request. Please inform Human Resources of the nature of any accommodation(s) that you may require.

Job Types:
Full-time, Permanent

Expected hours: 40 per week

Benefits: