Edi Support Specialist - Brampton, Canada - Solutions 2 GO

Solutions 2 GO
Solutions 2 GO
Verified Company
Brampton, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Are you ready to move distribution forward?

Solutions 2 GO is a premier global distributor of video game products.

With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America.

Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world.

At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we're looking for you


Scope:


EDI Support Specialist is responsible for daily aspects of internal EDI processing and order flow through the company's IT systems.

This includes tasks related to order import/export/modification and handling routing requests and Help Desk tickets.

Requirements will involve a deep understanding of company processes and operations and will include communication with Sales, OPS, Purchasing and Financial departments.

The person in this position will utilize Transact-SQL (extensively) and EDI mapping experience, C# and.
NET are beneficial.

On average 80% of daily time is dedicated to routine tasks and 20% might be related to development or process improvements.


Duties & Responsibilities:


  • Follow established procedures to process inbound EDI documents and import them into the Host System. Provide archiving and documentation for future questions/audits.
  • Perform monitoring of automated EDI uploads. Take corrective actions when necessary.
  • Perform manual EDI uploads.
  • Perform unit and functional testing for new integrations and work closely with the Sr. EDI administrator during the setup and testing phase.
  • Perform a variety of support requests as per documentation.
  • Provide support for Digital order flow and related tasks.
  • Responsible for operational documentation on EDI processing and user manuals.
  • Communicate system problems, resource needs, and project status to the Director of IT.
  • Responsible for testing on Dynamics GP and WMSrelated projects and requests.
  • Track EDI usage, communicate and coordinate EDI transfer issues with Customer Service. Work closely with Trading Partners and Technical contacts to resolve EDIrelated issues.
  • Perform other duties as assigned.

Skills & Qualifications:


  • Fluent with complex SQL Server queries and programming.
  • Familiar with Software Development Life Cycle.
  • Experience with C#,.NET, VBA, XML and MS Visual Studio
  • Knowledge of electronic data exchange concepts including standard X12 EDI formats (810, 850, 855, 856 etc.).
  • Basic knowledge of EDI mapping, maintenance and troubleshooting.
  • Ability to handle a high volume of transactions and requests, meet project deadlines and work in a fastpaced environment.
  • Strong customer service skills and teamwork orientation coupled with enthusiasm, energy, and selfmotivation to work independently.
  • Desired Experience: Softshare (Liaison) ECS/Delta, Scribe Integration Manager, Microsoft Dynamics GP
  • Strong interpersonal skills.
  • Excellent oral and written communication skills.
  • Excellent testing and documentation skills.
  • Good knowledge of problem and incident management processes.
Solutions 2 GO Inc. is committed to creating a diverse and inclusive workforce. For individuals requiring accommodations or support throughout the recruitment process please contact the HR team
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