Supervisor, Business - Halifax, Canada - ISANS

ISANS
ISANS
Verified Company
Halifax, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Supervisor, Business & Workforce Integration


ISANS is seeking a Full-time
Supervisor, Business & Workforce Integration to provide day-to-day supervision of Business and Workforce Integration Team employees, activities of the programs, and services within the team.

Reporting to the Manager, Business & Workforce Integration, this position is responsible for:


Duties and Responsibilities:


  • Daytoday supervision of BWI team members
  • Ensuring timely and efficient delivery of the BWI programs and services
  • Conducting program observations and monitoring program evaluations
  • Initiating and coordinating crossteam collaboration and training
  • Liaising with supervisors/team leads across ISANS to ensure ongoing links to existing resources/supports/programs and providing consistent approaches
  • Coordinating service delivery scheduling during expected and unexpected employee absence
  • Managing timeoff requests and overtime accrual usage proactively in time management system
  • Reviewing timesheets and local travel expenses for BWI team, for final approval of Manager
  • Working knowledge of BWI team budget(s)
  • Writing funder reports and/or proposals in conjunction with the Manager
  • Participating in hiring of new BWI staff
  • Organizing and delivering new hire orientation, mentoring and support
  • Monitoring and providing support to BWI team members on client/staff issues, elevating to Manager when appropriate
  • Coordinating, facilitating and monitoring attendance to team meetings and training sessions
  • Keeping team manager informed of major BWI service delivery issues that need to be addressed
  • Supporting checkin conversations as agreed with Manager
  • Supporting Manager in implementing service delivery changes, new strategies, programs, and procedures
  • Ensuring all BWI staff are keeping informed on business and labour market trends and ISANS or Government policy changes
  • Filling in for Manager when absent in regard to programs and staff issues, elevating to Director as required

General responsibilities:


  • Providing information as required for internal/external reports and proposals
  • Reviewing and adhering to ISANS workplace policies and procedures
  • Recording all relevant client information on databases in a consistent and timely manner as appropriate to the position
  • Participating fully in regular staff meetings, team meetings, training and development and ISANS events
  • Overseeing and or providing training on NewOrg (ISANS internal database), funder databased and processes and procedures for all BWI staff
  • Flexibility ability to work some evenings and weekends as required
  • Performing other duties as required

Education:


  • Bachelor's degree, preferably in business or similar field or
  • Equivalent combination of education and experience will be accepted

Experience:


  • Minimum 2 years' experience in a similar position
  • Developing, implementing, and evaluating programs or projects
  • Mentoring, coaching, developing, and managing the performance of resultsoriented teams
  • Writing high quality proposals and reports for funders
  • Experience working in a crosscultural environment; experience delivering direct service to immigrants preferred
  • Delivering presentations face to face and/or online
  • Experience in group facilitation

Knowledge:


  • Knowledge of business and/or employer support programs and services

Skills:


  • Strong written and verbal English communication skills
  • Ability to work independently and as part of a team
  • Strong time management and organization skills
  • Strong networking and relationshipbuilding skills
  • Excellent technological ability in MS Suite as well as other computer programs and databases: data input, queries, generating developing reports, spreadsheets, presentation documents
  • Additional languages an asset

ISANS Core Competencies

Cultural Competency; Equity, Diversity & Inclusion

  • Embracing the value that different perspectives and cultures bring to an organization

Collaboration

  • Working collaboratively with others across the organization to achieve shared objectives

Continuous Learning

  • Continually seeking new knowledge and skills, as well as developing existing capabilities

Innovative Thinking

  • Introducing new ways of looking at problems and developing useful ideas that are new, better, or unique

Accountability

  • Holding self and others responsible and accountable to being transparent and principled in our approach and to meeting commitments

Respect

  • Actively encouraging an environment of fairness, honesty and integrity for all

Terms of Employment:


  • Indefinite
- term contract

  • Fulltime 35 hours per week
  • During the COVID19 pandemic, your work location may be at ISANS' office or at home. Work location will be determined by operational requirements, public health recommendations, and government requirements.

Commencement Date:

ASAP

Closing Date:
Friday May 5, p.m.

On
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