Inside Technical Sales Representative - Laval, Canada - ORBINOX Canada

ORBINOX Canada

Verified Company

Laval, Canada

4 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position:
Inside Technical Sales Representative

Job type:
Permanent, Full-time

Location:
Laval, Quebec

By joining the team, you will

Prepare quotations, bids and estimates for customers, within the required deadline and follow up proactively on them within the set timeframe;
Provide pricing, product availability, delivery and schedule information;
Provide technical information as needed and propose solutions and/or alternatives that meet business needs and customer requirements;
Process, communicate and track orders accurately in the system;
Build and maintain excellent customer relations;
Ensure that all pertinent information is received from the client to process orders;
Respond to requests for pricing and availability of products;
Gather the necessary information from manufacturers for special orders;
Respond to customer complaints or requests for aftersales service and follow up with the appropriate department and the customer;
Maintain thorough knowledge of Orbinox products, customer requirements, and company practices relating to pricing, accounting terms and conditions as well as shop practices.

- _Collaborate with other departments (Production, Engineering, Outside Sales, Purchasing, Logistics, Accounting) throughout the entire process in order to meet customer expectations and deadlines._

Required qualifications

A minimum of 23 years of experience in inside sales, technical sales, or a similar role, preferably in the industrial or manufacturing sector;
All educational degrees are welcome. Engineering or a related field is a strong asset.
Familiarity with industrial valves or related products is preferred;
Ability to understand technical drawings and specifications;
Strong oral and written communication and troubleshooting skills;
Relevant experience in quoting and selling product;
Demonstrated high level of professionalism and customer service skills;
Fluently bilingual in French and English (oral and written);
Excellent knowledge of Microsoft Office (Excel, Outlook, Word);
Must be able to work independently as well as being a team player;
Ability to build and maintain positive relationships, both internally and externally, while maintaining client focus.
Able to prioritize and manage workload;
Conscientious, detail oriented, excellent organizational and timemanagement skills;
Knowledge of Salesforce software (an asset);
Positive attitude and strong interpersonal skills to build trusting relationships with customers;
Ability to understand and explain technical products;

What we offer

Flexible work schedule
Group insurance program
Vacation weeks
Telemedicine
Casual atmosphere
Free parking

About Orbinox

ORBINOX is located in over 70 countries and has over 50 years of experience in the design, manufacture and distribution of knife gate valves, sluice gates, industrial dampers and hydromechanical equipment.

Our secret? A highly qualified and experienced staff able to offer solutions that meet our customers' needs.

Job Types:
Full-time, Permanent

Benefits: