Senior Client Advocate - Toronto - beBeeCustomerEngagement

    beBeeCustomerEngagement
    beBeeCustomerEngagement Toronto

    1 week ago

    Full time

    Job title: Spécialiste principal de l'engagement des clients

    Description

    Job Description

    The Senior Customer Engagement Specialist is responsible for supporting applicants through the discovery, credit adjudication, legal and funding process.

    • Act as a critical bridge between clients and all internal/external parties involved in the complete fulfillment process.

    This role will be assigned daily client leads for whom they are responsible for supporting through the reverse mortgage discovery, application and fulfillment process. The incumbent will ensure that the client understands the nuances of the product and the steps of the process all while maintaining a positive relationship between clients to ensure superior customer experience.




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