Live Production Support - Ottawa - Momentous

    Momentous
    Momentous Ottawa

    1 week ago

    Full time
    Description

    Live Production Support & Operations – System administrator

    Join to apply for the Live Production Support & Operations – System administrator role at Momentous.

    Overview

    At Rebel, we're reinventing ourselves. We were early adopters of cloud technology (AWS since 2016) and continue to evolve our infrastructure. We seek a proactive, hands-on system administrator to support our live production environment and cloud infrastructure.

    Responsibilities

    • Provide second-level support for websites, applications, and email services.
    • Handle occasional after-hours incidents (about 1–2 per week).
    • Maintain and improve hosting platforms like Plesk, Managed WordPress, Virtuozzo VPS.
    • Own and optimize infrastructure including AWS, Ghost, etc.
    • Support customer migrations and monitor system performance.
    • Troubleshoot issues, resolve them efficiently, and monitor costs.
    • Administer Linux/Unix and Windows systems.
    • Manage databases such as MSSQL and MySQL.
    • Develop scripts using Bash, Python, Perl, or JavaScript.
    • Utilize infrastructure-as-code tools like AWS OpsWorks.
    • Contribute to process improvements and documentation.

    Qualifications

    • Strong systems administration skills with a focus on scalable infrastructure.
    • Deep understanding of network protocols: TCP/IP, HTTP/S, DNS, SSL, firewalls, load balancers.
    • 5+ years in DevOps or sysadmin roles in Linux and Windows environments.
    • Extensive experience with AWS services (EC2, VPC, ELB, EBS, S3, RDS, Route53).
    • Proficiency in scripting and automation.
    • Familiarity with Agile/Scrum and CI/CD practices.
    • Focus on performance, optimization, and reliability.
    • Collaborative attitude and willingness to support team members.
    • Degree in Engineering, Computer Science, or related field.

    Additional Information

    We value building lasting, maintainable solutions, staying curious, and supporting each other. We encourage taking action and continuous learning.

    Details

    • Seniority level: Mid-Senior level
    • Employment type: Full-time
    • Job function: Customer Service
    • Industries: Wireless Services, Telecommunications, Communications Equipment

    This job posting is active. Apply now to join our team

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