BFSI Business Development Executive Director – Canada - Toronto, ON MX E

BFSI Business Development Executive Director – Canada · ISG is seeking a world-class Business and Client Development focused consultant with strong digital acumen to expand its Canadian Banking, Financial Services and Insurance business. This is a business growth role requiring h ...

Job description

BFSI Business Development Executive Director – Canada

ISG is seeking a world-class Business and Client Development focused consultant with strong digital acumen to expand its Canadian Banking, Financial Services and Insurance business. This is a business growth role requiring hands-on business development experience, including cold calling, proactive prospecting, and opening new Canadian client relationships. Additionally, this role will manage current accounts to grow existing client relationships and business.

The Director is expected to independently originate opportunities, create demand, and work with ISG solution experts to drive pursuits to success. The Director will also take ownership of client delivery success, working with ISG delivery organizations to ensure quality and to open doors for business growth. The primary metrics for success is revenue growth across new logos clients, welcome back clients and existing clients.

Position Overview

ISG is seeking a senior market builder to establish and scale its presence across the Canadian Banking, Financial Services, and Insurance sector. Based in Toronto, this role carries direct responsibility for originating and closing net-new advisory engagements and expanding ISG's footprint across Tier 1 banks, insurers, and financial institutions.

This is a revenue-generating leadership role with clear accountability for growth. The Director will leverage an existing executive network to open doors, shape strategic pursuits, and close multi-million-dollar consulting engagements in areas such as sourcing strategy, managed services transformation, operating model design, vendor governance, benchmarking, and digital-enabled business transformation.

The role is sales-led. The Director will have a demonstrated track record in digital and technology transformation across BFSI, and will act as executive sponsor on engagements, partnering with ISG delivery teams to ensure client success, while maintaining primary focus on market expansion and revenue generation.

This position is expected to operate independently and reports to the Partner leading the Americas BFSI vertical.

Responsibilities

Revenue and Market Growth

• Own Canadian BFSI revenue growth with defined annual business targets
• Originate and close net-new client engagements across banking and insurance
• Develop and execute a focused go-to-market strategy for the BFSI market
• Build and manage a qualified pipeline aligned to aggressive growth objectives
• Identify and penetrate whitespace and competitive accounts

Executive Relationship Development

• Leverage and expand C-suite relationships across CIO, CFO, COO, CPO and business leadership within Canadian financial institutions for AI, Technology and Business Process Transformation themes
• Convert executive relationships into qualified opportunities within the first 6 to 12 months
• Represent ISG in industry forums, executive roundtables, and thought leadership platforms

Pursuit Leadership

• Lead strategic pursuits from early qualification through contract signature
• Shape solution strategy in collaboration with ISG subject matter experts
• Develop compelling proposals aligned to client priorities and commercial realities
• Negotiate and close advisory engagements

Engagement Oversight

• Serve as executive sponsor on client engagements
• Ensure alignment between client expectations and ISG delivery teams
• Identify expansion opportunities within active accounts

Practice Contribution

• Contribute to development of Canadian BFSI thought leadership and go-to-market messaging
• Provide market insight to inform service development and competitive positioning
• Support broader firm growth initiatives as a senior member of the BFSI leadership team

Required Skillsets

• Remote position based in Toronto, Canada with likely travel to New York City; Travel up to 25–30%
• 15+ years of experience in the Canadian BFSI sector, with a significant portion focused on business development and executive relationship management
• Demonstrated track record of personally originating and closing multi-million-dollar consulting or advisory engagements
• Established executive network across Canadian Tier 1 banks, insurers, or major financial institutions
• Proven ability to generate revenue through strategic relationship mapping, executive outreach, and pursuit leadership
• Strong understanding of sourcing strategy, managed services, IT operating models, vendor ecosystems, and commercial structures within BFSI
• Leadership experience managing small to mid-sized teams
• Experience selling advisory services related to digital transformation, cloud, automation, operating model redesign, or cost optimization
• Credibility operating at C-suite and Board-adjacent levels
• Experience acting as executive sponsor or senior advisor on complex consulting engagements
• Strong proposal development and commercial negotiation skills
• Exceptional presentation, verbal, and written communication skills, with the ability to translate complex concepts for senior executives
• Active professional presence on platforms such as LinkedIn
• Proficiency with Microsoft Word, Excel, PowerPoint, Project, and Outlook
• Ability to operate independently while collaborating effectively across a matrixed organization

Education

• Bachelor's Degree in Business, Technology or Science
• MBA or another advanced degree (s) desirable

At ISG, we don't just accept difference we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.

LI- Remote