Senior Solutions Engineer - Toronto - Amplitude

Description

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Amplitude is the leading digital analytics platform, helping over 4,300 customers—including Atlassian, Burger King, NBCUniversal, Square, and Under Armour—to build better products and digital experiences. With powerful AI agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories by G2, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

Amplitude's Commitment to Diversity, Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

What You'll Do

Deal Execution (70% of time)

• Lead technical evaluation phases for deals ranging from 100K to 1M+ ARR
• Conduct deep discovery to map prospect workflows, tech stack dependencies, and decision criteria to Amplitude's differentiation
• Design and execute hands‑on proof‑of‑concepts that prove value within the prospect's actual data and use cases
• Handle technical objections related to data architecture, privacy/compliance, and integration complexity
• Present to C‑level executives and translate technical capabilities into ROI narratives

Internal Collaboration (20% of time)

• Partner with Product Management to communicate feature gaps and customer requirements that affect deal velocity
• Work with Customer Success to ensure smooth handoffs and technical alignment during implementation
• Mentor junior SEs on technical positioning and demo best practices

Thought Leadership (10% of time)

• Contribute to our competitive intelligence on tools like Google Analytics 4, Adobe Analytics, and Mixpanel
• Develop reusable demo assets, technical content, and proof‑of‑concept frameworks for the broader SE team

What We're Looking For

Required

• 5+ years in software pre‑sales (SE, Sales Consulting, or technical Account Management roles)
• 2+ years working specifically with product analytics, experimentation platforms, or customer data platforms
• Hands‑on SQL experience: you can write joins, aggregations, and window functions to analyze behavioral data
• Track record of closing technical evaluations in competitive enterprise deals
• Comfort presenting technical concepts to both engineers and business stakeholders

Strongly Preferred

• Experience with event‑based data models and understanding of tracking implementations
• Familiarity with BI tools (Tableau, Looker, Power BI) and how analytics platforms integrate with them
• Previous work in SaaS companies selling to Product, Growth, or Marketing teams
• Understanding of regional data and data privacy implications for analytics tools

What Success Looks Like

• First 90 days: Ramp on Amplitude's platform, complete 3+ customer‑facing demos, and contribute to 2 proof‑of‑concepts
• First year: Influence closed‑won ARR, maintain 70%+ technical win rate, and develop 2 reusable assets for the team

Why This Role Matters

Solutions Engineers are force multipliers at Amplitude. The deals you win don't just hit quota: they prove that product analytics drives measurable business outcomes for enterprises navigating digital transformation. You'll have direct visibility into our product roadmap, executive strategy discussions, and the ability to shape how we compete in the Toronto market.

About Amplitude

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. Almost 3,500 customers, including Atlassian, NBCUniversal, Jersey Mike's, Decathlon, and Rocket Companies, rely on Amplitude to gain self‑service visibility into the entire customer journey.

Our Values

• Humility – We operate from a place of empathy & openness and seek to understand many points of view. Listen to understand. Invite help to increase impact. Recognize others' strengths.
• Ownership – We take the initiative to solve problems that drive our shared company success. Solve root problems, not symptoms. Define success as Company → Team →. Follow through to ensure last‑mile execution.
• Growth Mindset – We're tenacious in the face of challenges and seek input in order to grow ourselves and others. Experiment boldly. Seek and act on feedback. Lean into discomfort.
• Customer Centricity – We put the customer at the center of everything we do. Talk to customers. Understand customers' needs. Focus on customer outcomes.

Who We Are

Amplitude is filled with humble, life‑long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we're tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.

The Product

Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We're super proud of what we've built and continue to expand: a platform that empowers companies to thrive in the digital era.

We care about the well‑being of our team

We offer competitive pay and benefits packages that reflect our commitment to the health and well‑being of our Ampliteers.

Some Of Our Benefit Programs Include

• Excellent Medical, Dental and Vision insurance coverages, with 100% employer‑paid premiums for employee medical, dental, Vision on select plans
• Flexible time off, paid holidays, and more
• Generous stipends to spend on what matters most to you, whether that's wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including 12‑20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back‑up Child Care support
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program (ESPP)

Other Fun Facts About Amplitude

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us They've said we're the #1 product analytics solution for 19 quarters in a row on G2.
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives.
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL.
• We're a global and fast‑growing team We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

Staying Safe – Protect Yourself From Recruitment Fraud. We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Engineering and Information Technology

Industries

Software Development