Jobs

    Customer Experience Manager - Newfoundland & Labrador, Canada - Scotiabank

    Scotiabank
    Scotiabank Newfoundland & Labrador, Canada

    4 weeks ago

    Scotiabank background
    Part time
    Description
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    Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance.


    Title:
    Customer Experience Associate Goulds Part Time
    Our Customer Experience Associates are the face, character and heart of our branches.

    Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

    We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others.

    As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by:

    Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
    Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

    Build strong customer relationships and deliver excellent customer service
    Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
    Are available to work a flexible schedule
    Have experience with conducting simple sales, proactive marketing calls and providing financial advice
    Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
    Previous banking experience is a strong asset

    An organization committed to making a difference in our communities– for you and our customers
    You can expect to be recognized and rewarded for high-performance. You'll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development

    Guided by our purpose:
    "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

    If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

    If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. Investment Banking, Technical Support, Bank, Banking, Part Time, Finance, Technology
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