Restaurant Manager - Ottawa, Canada - Riviera

Riviera
Riviera
Verified Company
Ottawa, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description
We are seeking a highly skilled and motivated _Restaurant Manager_ to join our team at the _Riviera_.

As the Service Manager, you will play a pivotal role in ensuring seamless operations and maintaining the highest standards of service.


Responsibilities:


Leading and Supervising:
You will oversee the entire front-of-house team, including servers, hosts/hostesses, and bartenders. Your leadership skills will be instrumental in training, motivating, and supervising staff to deliver top-notch service.

Customer Satisfaction:
Your primary focus will be on ensuring that guests have an unforgettable dining experience. You will personally interact with patrons, addressing any concerns promptly and ensuring their needs are met.

Service Standards:
Upholding the restaurant's standards is essential. You will work closely with the Executive Chef and General Manager to maintain consistency, efficiency, and excellence in service.

Staff Training and Development:

You will conduct ongoing training sessions to ensure that staff are knowledgeable about the menu, wine pairings, and service protocols.

Continuous improvement and professional development will be a key aspect of your role.


Qualifications:

  • Previous experience in a fine dining establishment, preferably in a management role
  • Exceptional leadership and interpersonal skills
  • Strong knowledge of food and wine, with the ability to make recommendations and pairings
  • Excellent problemsolving abilities and the ability to handle highpressure situations
  • Proven track record of delivering exceptional customer service


If you are a service-driven professional with a passion for the culinary arts, we would love to hear from you.


Salary:
$60,000.00-$75,000.00 per year


Benefits:


  • Dental care
  • Paid time off

Schedule:

  • 8 hour shift
  • Evening shift
  • Tuesday to Friday
  • Weekends

Ability to commute/relocate:

  • Ottawa, ON K1P 5A8: reliably commute or plan to relocate before starting work (required)

Experience:


  • Hospitality: 2 years (required)
  • Restaurant: 3 years (required)
Fine Dining: 2 years (required)


Language:


  • English (preferred)

Licence/Certification:

  • Smart Serve (required)
  • WSET recommended

Shift availability:

  • Night Shift (required)

Job Types:
Full-time, Permanent


Salary:
$60,000.00-$75,000.00 per year


Benefits:


  • Company events
  • Dental care
  • Discounted or free food
  • Extended health care
  • Life insurance
  • Paid time off

Schedule:

  • Evening shift

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Ottawa, ON K1P 5A8: reliably commute or plan to relocate before starting work (required)

Experience:


  • Hospitality: 3 years (required)
Fine Dining: 3 years (preferred)

  • Restaurant management: 3 years (required)

Language:


  • English (preferred)

Licence/Certification:

  • Smart Serve (required)
  • WSET (preferred)

Shift availability:

  • Night Shift (required)

Work Location:
In person
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