Clerk Typist Iii - Vancouver, Canada - Vancouver Police Department

Vancouver Police Department

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Clerk Typist III:

COMPETITION:
#

STATUS:

Regular full-time

SECTION:

Public Service Unit, Information Management Section

LOCATION:

2120 Cambie Street, Vancouver

HOURS OF WORK:

10-hour shifts, four days on / four days off

7:00 a.m. to 6:00 p.m.

SALARY:

Pay Grade 15 - $26.87 to $31.56 per hour

COMPETITION END DATE:

Friday, March 29, 2024

Responsible for providing customer service for all front counter services, including access, security, processing found property, police information checks (PIC), minor crime report-taking, and fingerprinting services.

ESSENTIAL DUTIES

Provides general information and/or referrals to the public and outside agencies
Manages customer inquiries and determines the type of police service required
Receives, logs, and distributes courier and other property dropped off to counter
Returns driver licences to owners who have received driving suspensions
Monitors security of building, signs visitors in and out, and issues building tags/ ICT 2FA cards
Takes minor crime reports including found and lost property
Process, tags and returns found property
Rolls accurate ink and electronic fingerprints impressions
Conducts queries through various police databases
Ensures compliance with Payment Card Industry (PCI) standards
Mentors and trains staff for triage role
Participates in the annual mandatory highstress debrief program
Other related duties and responsibilities as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

Required:

Working knowledge of PRIME/Versadex
Working knowledge of Excel, Word, Outlook
Ability to handle cash
Ability to provide excellent customer service
Ability to deal tactfully with the general public
Experience working with computer peripherals (CD/DVD burner, scanner, printer)
Ability to maintain effective working relationships in a team environment
Ability to work independently
Ability to manage time effectively
Ability to multitask
Good organizational skills

Preferred:

Working knowledge of JUSTIN, IntelliScreen
Knowledge of the VPD organizational structure
Working knowledge of the rules, regulations, policies, and procedures that govern the activities of the unit

EXPERIENCE

Required:

Experience with operating a cash register, a debit/credit machine, and handling cash
Previous customer service experience

Preferred:

Minimum two years of administrative experience
Minimum one year working in a police environment

EDUCATION

Required:

Grade 12

Preferred:

Training or experience in a similar field or related to the tasks performed

OTHER REQUIREMENTS

Valid BC Driver's licence
All employees must maintain their enhanced security clearance while employed with the Vancouver Police Department, which will be renewed every five years or as required

SELECTION PROCESS

_

NOTE:
This position falls under the jurisdiction of Teamsters Local 31._

_THE VANCOUVER POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER_

Education :
Other trades certificate or diploma

Experience :
Experience an asset