Telecommunications Account Manager - Etobicoke, Canada - TNEXT Communication

Description

We are seeking a highly motivated Telecommunications Account Manager to join our team.

In this role, you will be responsible for managing and growing our telecommunications accounts, ensuring that our clients receive exceptional service and support.

You will work closely with our sales team, technical staff, and clients to ensure that we meet our clients' needs and exceed their expectations.

Responsibilities:

A telecommunications account manager is responsible for meeting and exceeding targets for sales of telecom products.

Typical duties for a telecommunications account manager include lead generation; calling prospects and fixing an appointment; visiting customer's place; understanding the requirements of the customers and suggesting a product or service; convincing the customer on buying the product; keeping updated on the advancements or updates in the telecommunications industry; educating the customer on the use of a telecom product; coordinating with other departments; and attending meetings or training sessions on both product knowledge and sales.

A telecommunications account manager typically reports to the regional telecommunications account manager.

Serve as the main point of contact for our telecommunications clients

Develop and maintain strong relationships with clients

Understand clients' business needs and provide customized solutions

Collaborate with the sales team to identify new opportunities and grow existing accounts

Ensure customer satisfaction by resolving any issues that arise

Stay up-to-date on industry trends and developments


Qualifications:

Bachelor's degree in business, marketing, or a related field

3+ years of experience in account management or sales in the telecommunications industry

Excellent communication and interpersonal skills

Strong problem-solving and decision-making abilities

Ability to work independently and as part of a team

Familiarity with telecommunications products and services


Preferred qualifications:

Experience working with enterprise-level clients

Knowledge of CRM software and tools


Job Types:
Full-time, Permanent


Salary:
$24.00-$28.00 per hour


Benefits:

• Dental care
• Extended health care
• Language training provided
• Onsite parking
• Paid time off

Flexible Language Requirement:

• English not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Etobicoke, ON M9W 5Z8: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• B2B sales: 1 year (required)

Language:

• English (preferred)

Work Location:
In person