Customer Support Specialist - Moncton, Canada - Diversco

Diversco

Verified Company

Moncton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Diversco Supply Inc. is a national wholesale equipment distributor in the propane and natural gas industry. We have an outstanding reputation for customer service, based on over 30 years of client relationships. We are seeking an individual who is passionate about creating an exceptional experience for our customers. You will be responsible for seeing orders through from beginning to end.

As an integral part of the sales and customer service team, you will work hand in hand with external sales people to ensure customers are satisfied.

Responsibilities:

Answering and responding to incoming order requests from clients and the outside sales team
Providing quotes, pricing, additional information
Proactively seeking additional sales opportunities/orders
Initiating outgoing sales calls, promote sales programs
Follow up outstanding orders, backorders
Assist in the warehouse when required

Requirements:

Customer service experience dealing with industrial products
Data and order entry experience
Strong motivation and experience in building and maintaining customer relations
B2B customer service and sales experience
Proven time management and organization skills
Exceptional communication skills (written/verbal)
Strong problem solving abilities
Microsoft Office skills (Excel, Word, Outlook)
Ability to multitask
Strong interpersonal skills
Attention to detail and accuracy
Warehouse and forklift experience would be considered an asset

Rewards:

Competitive compensation and comprehensive benefits package including matching RRSP contribution
Straight days, Monday to Friday
Opportunity to work with an industry leader with a long term history of exceptional growth and performance
Family oriented, caring work culture

Job Types:
Full-time, Permanent

Salary:
$45,000.00-$50,000.00 per year

Benefits: