Winter Housekeeping Coordinator - Panorama, Canada - Panorama Mountain Village

Panorama Mountain Village

Verified Company

Panorama, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Housekeeping Coordinator, under the direction of the Housekeeping Manager, will primarily be responsible to act as a first point of contact for the housekeeping team.

They will provide general information to housekeeping employees, other internal departments and external vendors relating to their questions, concerns, or suggestions.

Job Duties

Regularly monitor and update the Housekeeping Manager on productivity utilizing SMS and coordinate the distribution of assistance to those falling behind.
Assign additional units for those employees ahead of pace.
Answer all incoming calls and electronic inquiries and relay telephone calls and messages in keeping with our departmental phone policies attending to all guest, employee, and/or interdepartmental concerns, complaints, and follow up.
Assist with the securing, logging, and mailing of lost and found items in keeping with departmental procedures.
Organize, maintain, and coordinate office records and files and maintain office cleanliness.
Prepare and execute Closing duties utilizing SMS.
Ensure that keys / radios and all other operating equipment are properly signed out and back in each day.
Coordinate the logístical aspects of departmental programs such as meetings, and events.
Maintain and monitor office supply inventory levels; place orders as required; and arrange for servicing of office equipment.
Present a positive and professional image of the organization when interacting with employees, guests/customers, and other external stakeholders.

Job Requirements

Previous Lodging or Front desk experience preferred.
Strong computer skillsMicrosoft Office, Excel, SMS, etc.
Ability to perform with mínimal supervision.
Superior telephone manners and strong interpersonal skills
Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Ability to effectively communicate both verbally and in writing.
Ability to prioritize and manage conflicting demands.
Ability to respond quickly in a dynamic and changing environment.
Ability to work individually as well as part of a team.
High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment.