Technical Service Representative - Lively, Canada - Epiroc Careers

Epiroc Careers

Verified Company

Lively, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Technical Service Representative SRD

Key Areas of Responsibilities & Associates Duties, include but are not limited to:

Help diagnose and walk customers through technical issues
Field test and trials of product improvements solutions
Quality assurance for both shop and field teams
Major warranty investigations, warranty claim reporting back to the factory
Report concerns of product lines to the PC
Technician Mentoring

. Global Support

Travel inside and sometimes outside of Canada.

Qualifications:

Must be experienced in and have a strong knowledge of SED/ADS Epiroc equipment.
Problem solving skills.
Excellent time management skills, able to multitask
Good computer skills including, excel, multiple databases.
A proven selfstarter who requires minimum supervision.
Good communication skills.
Outstanding people skills, good listener, ambitious and patient

Additional Information:

A strong technical background and good communication skills with both external & internal customers is a very big part of this position.
Communication in both official languages is a benefit
We would be providing the individuals with the proper training required to be able to perform this position.
This would be a great opportunity to increase your knowledge on all Epiroc equipment.

Country and city description:

Will be considered from anywhere in Canada.

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.

In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders.

We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.