Account Manager - Spruce Grove, Canada - REAL-R

REAL-R
REAL-R
Verified Company
Spruce Grove, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
REAL-R is looking for an Account / Project Manager for an Edmonton based flooring company.


Requirements:

Years' experience in sales

  • Experience managing projects
  • Experience in flooring or related industry is an asset.
  • Proficiency in Windows/Outlook/Word/Excel is required and an understanding of Mac computers.
  • Must have a vehicle that can be used to visit customer sites
  • Desire to provide high quality products with excellent customer service
  • Strong communication skills
  • Strong presentation, strategic thinking, negotiation and closing skills
  • Relentless drive to seek new business
  • A natural ability at building authentic customer relationships
  • Strong work ethic

Responsibilities:


Account Manager:

  • Work with General Manager to develop and implement an effective sales strategy to drive sales.
  • Researching supplier, competitor, and end user products and pricing (i.e., identifying the different marketplaces that we work within)
  • Keeping abreast of the latest industry developments, trends, and conditions through meetings, product knowledge workshops, industry events, magazines, online, etc.
  • Building and sustaining professional relationships with new leads and existing clients
  • Researching and pursuing potential leads, including following up
  • Conducting facetoface meetings with potential and existing clients
  • Accurately qualifying the needs, timeframes, and budgets of clients by presenting a variety of product, design, and pricing options.
  • Creating and submitting quotes for potential or existing clients in client database program
  • Negotiating with suppliers (e.g., pricing) and clients (e.g., specs) to maximize sales and gross profit.
  • Ordering needed product and submitting an accurate purchase order/quote in client database program.
  • Timely responding to requests from clients, suppliers, employees, etc.
  • Ensuring pertinent communication with clients is documented (quotes, change orders, etc.) are in client database program
  • Timely invoicing throughout the project (e.g. progress billing, final billing).

Project Manager:

  • Collaborating with clients, designers, architects, developers, contractors, etc. to determine the scope of work for the project.
  • Confirming needed resources (labour, materials, equipment, etc.) from start to finish with attention to budgetary, schedule, and scope limitations.
  • Preparing in advance and reviewing company installation processes, policies, procedures, etc. with the client
  • Planning, scheduling, organizing, managing and controlling projects from start to finish according to the prearranged schedule, specifications and budget. Including site measurement, site supervision/management, and site inspection in both preinstallation and post installation.
  • Coordinating and documenting all purchase ordering in the client database program.
  • Confirming and documenting revisions, change orders, signoffs, and additions to contractual agreements with architects, designers, clients, suppliers, subcontractors, etc.
  • Coordinating installation dates and times with Production manager
  • Ensuring warehouse and installers receive accurate information and work orders regarding installation scope of work and schedule
  • Supervising the work of installers and provide guidance as necessary.
  • Periodic checkins with both installation team and client on progress of the project
  • Ensuring adherence to all health and safety standards and reporting issues.
  • Attending and facilitating site meetings, as required
  • Prioritizing and addressing deficiencies in a timely and professional manner

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