Administrative Assistant - Vancouver, Canada - Lifemark Health Group

Lifemark Health Group

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Administrative Assistant

Status:
Permanent full time

Location:
Vancouver, BC. This is an on-site position.

The
Administrative Assistant **is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources.

This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.

Primary Responsibilities

Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
Coordinate scheduling of patient appointments and maintain the patient's medical record
Collect payment at time of service
Track coverage for all funding streams to ensure approval
Complete data entry and billing
Provide administrative support to the Care Coordinator Manager and Clinic Director

Qualifications & Core Competencies

High School Diploma, G.E.D. or equivalent
Previous experiencing working with British Columbia health care and/or insurance industry employers an asset
Medical terminology certification
Strong proficiency with Microsoft Office Suite
Advanced Microsoft Excel certification
60 WPM Required
Excellent customer service skills and telephone etiquette

Viewpoint and AssessMed promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities