Inbound Dispatcher - Guelph, Canada - Wilride Transport Ltd
Description
DispatcherWe are seeking a skilled and experienced Dispatcher to join our team.
Duties:
- Inbound dispatch from USA to Canada, crossborder experience
- Monitor workloads and location, timing and ETAs
- Perform general office duties, order entry and booking/rate negotiating both customer and broker freight
- Dispatch personnel according to schedules and orders
- Keep track of shipments
- Knowledge of cross border dispatching, regulations and practices including ACI and ACE paperwork submissions
- Knowledge of highway truckng and associated rules and regulations
- Schedule assignments and coordinate activities of vehicle operators, crews and equipment
- Good computer skills and software experience, Fleet Manager an aset
- Communicate (delays/issues) Proactively provides updates to customers regarding any shipment issues or delays.
- Collaborate with shipping and receiving departments to ensure accurate documentation and timely processing of shipments
Experience:
- Previous experience in Fleet Manager software is preferred
- Strong communication skills, both verbal and written
- Excellent organizational and multitasking abilities
- Proficient in data entry and using phone systems
Note:
This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Schedule:
- Monday to Friday
Experience:
- dispatching: 1 year (preferred)
Work Location:
In person
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