Bellperson - Overnights - Lake Louise, Canada - FAIRMONT

Description

A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bellperson with Fairmont Hotels & Resorts, your knowledge of the hotel and the professionalism you display will create a sense of "welcome" like no other. The chance of a lifetime. A lifetime of memories.

• Timely delivery of guests' luggage, messages and any other items for delivery within the property
• Personalize guests' orientation of their room in a professional, friendly and engaging way
• Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests
• Act as a valet parking attendant and parks and retrieves guest vehicles
• Receive and deliver items for guests
• Serve as a liaison for guests by providing information relating to all aspects of the hotel
• Addresses guest concerns and brings them to the attention of the Manager on Duty
• Maintain knowledge of the hotel's emergency procedures
• Adhere to all departmental and hotel policies, procedures and standards - including safety and environmental initiatives
• Assist with late check-ins and valet parking.
• Maintain cleanliness and organization of Guest service Department. (mop backspaces, Polish bell carts)
• Conduct regular inspections for safety and cleanliness. (Parkade sweep,)
• Ensure all valet keys are entered and charged in system.
• Complete guest requests ( shoe shines, Deliver any L&F bags from airlines,)
• Communicate effectively with team members and supervisors.
• Provide support for morning operations, including preparing for tours, check-outs, and valet services.
• Other duties as assigned

• Service focused personality is essential; customer related experience an asset
• Ability to work well under pressure in a fast paced environment
• Excellent communication skills and a professional presentation
• Ability to work cohesively with fellow colleagues as part of a team
• Must have a valid Alberta Class 5 driver's license (or equivalent) and must obtain a current driver's abstract free of any serious demerit points
• Willingness and ability to gain an Alberta Class 4 driver's license prior to beginning employment or within 3 months of commencement
• Certification in CPR and First Aid would be an asset
• Must be physically capable of meeting the very physical demands of the position

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Visa Requirements: Applicants must be legally authorized to work in Canada.

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS