Service Technician - Sherwood Park, Canada - Industrial Scientific Corporation
2 weeks ago
Description
Position Overview
This position will perform multiple job functions efficiently by acquiring knowledge of lean with a focus on safety, the highest quality, best known service, disassembly, and assembly practices.
Responsibilities and Deliverables
Diagnose and repair internally owned and customer owned equipment
Disassemble and assemble internally owned equipment
Accessories cleaning
Support other departments as required and instructed
Follow Service Department Standard Operating Procedures (SOP)
Communicate process or product issues as necessary
Proactively seek continuous improvement of Service Department processes (Kaizen)
Maintain a clean, safe, and functional work area (5S)
Perform any duties deemed fit by their manager
Organizational Alignment
Reports to the Team Lead, Service Repairs
Qualifications:
Required
Basic computer and typing skills
Exceptional communication skills
Exceptional problem-solving skills
Well organized and capable of performing multiple tasks simultaneously
Strong interpersonal skills
The ability to stand for extended periods of time
Exceptional adaptability
Established commitment to providing the best customer service, every transaction, every time
Highly organized and capable of performing multiple tasks simultaneously
Preferred
Technical background with proven ability to perform repairs
Experience providing excellent customer service
Knowledge of toxic and explosive gas monitoring
Ability to use Excel, and Microsoft tools
Fortive is a diversified industrial growth company comprised of Professional Instrumentation and Industrial Technologies businesses that are recognized leaders in attractive markets.
With 2017 revenues of $6.7 billion, Fortive's well-known brands hold leading positions in field instrumentation, transportation, sensing, product realization, automation and specialty, and franchise distribution.
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