Desktop Support Technician - Québec, Canada - TEK Group
Description
Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals- Documents, maintains, upgrades or replaces hardware and software systems
- Identifies, analyzes and repairs product failures, orders and replaces parts as needed
- Onsite software support
- Repair of highend printers and multifunction devices
- Hardware repair and software restoration at server component level
- Network device replacement/configuration
- Basic network troubleshooting
- Experience with inventory management, incident response, and reporting
- Experience with IT support in an airport environment or Transportation industry an asset
- Deploy equipment (including: computers, displays, keyboards, printers, handheld scanners, and other peripheral devices)
- Deliver paper / ribbons / toner and reload if required, responding to print and AV incidents;
- Perform preventive maintenance of client's assets (including: inspection, basic testing, adjustments, cleaning, upgrading software/firmware, and arrange repair as necessary)
Experience:
- Excellent communication skills, 3 years technical experience and CompTIA A+ certification is preferred.
- Windows OS & Application Support, Dell Laptop/Desktop imaging and hardware experience
Provide general IMAC services for client's assets Expectations:
- Overtime may be required
Job Type:
Permanent
Salary:
$26.00-$28.00 per hour
Schedule:
- 8 hour shift
Experience:
- Software troubleshooting: 3 years (preferred)
- Network installation: 3 years (preferred)
- Computer hardware: 3 years (preferred)
- Computer repair: 3 years (preferred)
- Desktop support: 3 years (preferred)
Language:
- French (preferred)
Licence/Certification:
- CompTIA A+ (preferred)
Speak with the employer
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