Transit Scheduler - Kitchener, Canada - Region of Waterloo

Region of Waterloo

Verified Company

Kitchener, Canada

1 week ago

Posted by:

Sophia Lee

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Description

Job Req ID:882
Department:
Transit Scheduling and AnalysisTransit Scheduler

Job Number:882
Job Type:
Full-Time

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Location: 250 Strasburg Rd

Transit-Strasburg Road Ops

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Job Category: Transportation

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Number of Positions:1

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Department: Transit Scheduling and Analysis

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Division: Transportation Services

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Hours of Work: 35
Posting Date: May 7, 2024
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Grade: Management/Management Support Grade 05

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Salary Range: $80,043.60-$100,045.40
Our Story:

Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy, collaborative environment of learning, respect and innovation.
This is a place where employees are valued and recognized for their talents and contributions to our success. Our employees take pride in making a difference in people's lives through the work that we do. We are looking for people like you to help make it happen.

The Role
Creates, implements, and monitors public transit vehicle schedules and bus operator work schedules for the integrated urban transit network.
Duties/Responsibilities
Develops cost-effective vehicle schedules based on route design, service standards, route connections, and customer needs. Adjusts schedules, vehicles, and staff allocation based on fluctuating ridership.

Creates daily and weekly operator work schedules to support transit service operations. Determines additional service hours needed for new/changed services. Schedules days off and vacation relief operators to ensure service/vehicle coverage. Provides changes to Transit Data Analyst. Responds to questions from operators regarding schedules and shifts.
Participates in annual service and network planning and implementation processes. Develops and implements ongoing service level, route, and schedule adjustments. Ensures schedule integrity, operational feasibility, and customer convenience for service changes. Provides costing estimates for proposed/new services.
Evaluates, monitors, and implements vehicle and operator scheduling techniques to improve productivity and effectiveness.
Develops and maintains schedule information for automated information systems. Creates and maintains public timetables, scheduling systems, and other schedule and service information. Updates divisional staff, including marketing and communications.
Participates on unionmanagement committees regarding transit service scheduling and bus operator work assignment issues. Provides input during contract negotiations regarding the operational feasibility and costs of proposals.
Creates reports for management, bus operators, and other staff.
Responds to feedback from customers and other community stakeholders, and initiates service and schedule improvements where feasible.
Liaises with local school boards to develop and implement schedules to meet student needs. Develops and implements service plans for special events.

Assists in the preparation and monitoring of the bus operator wage budget. Forecasts budgetary impacts related to service changes and staffing (e.g., absenteeism, pay premiums).

Communicates with consultants, project managers, vendors/suppliers, transit agencies, local businesses, industries, and institutions regarding scheduling related matters.
Performs related duties as required.
Additional Duties/Responsibilities
Knowledge, Skills, and Abilities

Knowledge of concepts and issues related to transit planning, scheduling, and operations, normally acquired through a Bachelor's degree or college degree in a related field (e.g., geography, planning, environmental studies), plus transit-specific training and skill in scheduling, runcutting, and rostering, normally acquired through related scheduling experience, and training offered by the Canadian Urban Transit Association (CUTA).

Knowledge of and ability to comply with policies, procedure, collective agreements, and related legislation (e.g., employment standards, Highway Traffic Act).
Knowledge of divisional and standard industry practices related to the creation of transit operator work assignments in a unionized environment.
Research, math, organizational, problemsolving, and analytical skills to collect, analyze, and interpret information regarding the operational feasibility and costs of changes to transit schedules, routes, and operator work rules and conditions; balance variables/considerations to develop scheduling solutions; and perform calculations, accounting, and budgeting.
Human relations and communication skills to respond to inquiries, requests, and complaints from staff and the public; conduct staff workshops, public meetings, and information sessions; facilitate scheduling committees and other consult