Sales Manager - Vancouver, Canada - Rosewood Hotel Group
Description
General Information:
- Country/Region
- Canada
- Province/City
- Vancouver, B.C.
- Location
- Rosewood Hotel Georgia
- Department
- Sales & Marketing
- Job Type
- Fulltime Permanent
- Rosewood Hotels & ResortsJOB TITLE: SALES MANAGERDEPARTMENT: SALES & MARKETINGREPORTS TO: DIRECTOR OF SALES
- OVERVIEW/BASIC FUNCTION:
- The primary responsibilities for the individual will be contacting and soliciting accounts that yield maximum revenues
- and profits for the hotel. Self motivated individual who is organized and able to set and achieve goals for themselves
- and their team. Experienced and knowledgeable of the local luxury market.
- RESPONSIBILITIES:
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis.
- Solicit, qualify and manage travel industry accounts in assigned territory representing Rosewood Hotel Georgia.
- Conduct sales calls on key and prospecting accounts to include travel agents, concierge services, event planners and
- other sources.
- Maintain and further develop travel agent accounts. Prioritize accounts while identifying core accounts and those
- Contribute to the attainment of the room revenue budget and total hotel budget for transient business.
- Represent property at appropriate travel industry trade shows and conferences while adhering to the guidelines of
- Participates in industry and civic organizations and all local community functions representing sales opportunities
- for the hotel.
- Conducts hotel tours and entertains qualified potential clients in accordance with the company and property
- policies.
- Assists the Director of Sales or the Director of Sales & Marketing Director in the preparation of the department budget and overall sales
- Fulfill assignments on the annual action plan and travel calendar.
- Maintain a respectful working relationship with onproperty associates and facilitate flow of
- Organize promotional events in the region with Director of Sales or the Director of Sales & Marketing and/ or Managing Director present.
- Solicit, organize and participate in familiarization trips from key client base.
- Maintain active participatory role in meetings (i.e., sales, forecast).
- Ensure current and prospective client databases are maintained, that files are kept current and accessible.
- Prepare and submit timely monthly reports to Director of Sales or the Director of Sales & Marketing.
- Coordination and preparation of office expenses related to executive travel and resort visits, events and sales
- presentations.
- Provide feedback and market information to Director of Sales or the Director of Sales & Marketing on changing market conditions,
- Maintain all contact, account, activities and booking information in Delphi as per resort/corporate standards.
- Work closely with Operations Department to deliver optimum service.
- Other duties as required.
- QUALIFICATIONS:
- Experience: Minimum three to five years of managing experience in the hospitality industry. Minimum two
- Education:
- an equivalent combination of education and work-related experience
- General Skills:
- organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow- directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team;- work with mínimal supervision; maintain confidentiality of guest information and pertinent hotel data
- Technical Skills:
- technical information to establish rapport and/or influence and gain understanding of others; knowledge of- hotel/resort operations management to include quality, operations; knowledge of and experience with- luxury/ultra-luxury market niche required; demonstrated knowledge of hospitality systems and software;- understanding of hospitality industry trends, performance metrics and verbiage
- Language:
About Us:
- Following its debut in the Roaring '20s, the legendary Hotel Georgia came to be known as Vancouver's most historic and elegant retreat. When it first welcomed guests in 1927, the hotel brought unheard of luxuries to the young city of Vancouver and
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