Production Customer Service Bilingual Representative - Mississauga - Sonova AG

    Sonova AG
    Sonova AG Mississauga

    5 days ago

    Permanent
    Description

    Production Customer Service Bilingual Representative

    This role focuses on clarifying incoming orders, providing accurate information, and ensuring a seamless communication flow between customers, production, and service teams to deliver exceptional support and product quality.

    • Make outbound calls for order clarification and follow-up
    • Communicate with customers via Salesforce regarding order details and updates
    • Maintain and update order locations statuses upon customer request
    • Assist in expediting orders as required to meet production timelines

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