Application Analyst - Toronto, Canada - National Bank of Canada

National Bank of Canada

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Primary Locations:

Toronto, Ontario**:

Attendance:

Hybrid**:

Employee Status:

Regular**:

Schedule:

Full-time**:

Is Application delivery and support your area of expertise?
Do you understand DevOps and the importance of the feedback loop?

National Bank is pursuing the most important technological upgrade in its history.

We are reviewing our systems and processes in order to simplify them and align them more with the needs of our clients.

Come and work within a multidisciplinary team that manages and delivers Web & Mobile products in the investment field.

The Wealth Management Technology Partners team is responsible for providing innovative and secure solutions for Wealth Management. This includes delivering trading solutions and digital platforms for National Bank Independent Network (NBIN).

We are focused on building great solutions using new technology. Our business partners have built an industry leading organization based on incredible operational processes and strong partnerships. Now we need a technology platform to take our business to the next level.

Hop on and join our amazing team and you will see how this is a dynamic environment that you want to work in, where we are building a digital platform.

Your role:

Responsible for ensuring maximum service availability and stability
Resolve escalated, complex or sensitive inquiries from both internal and external clients and ensure they are satisfied with the solutions and quality of service offered
Act as a liaison between our delivery squads and operations teams, effectively communicating in both business and technical terms
Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency of the team to enhance overall client experience
Provide after hours and occasional weekend support for changes/releases, when required.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work.

For example, we offer hybrid work (remote and in the office), work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it's important to you.

Your profile:

Deep knowledge and experience with Java, SQL, DataDog, Splunk
Strong track record with agile and DevOps delivery resulting in high velocity, high quality delivery
Experience working and understanding of LINUX, UNIX and automation by scripting (i.e. BASH, Python)
You are selfstarter who loves innovation and improvement, collaboration and sharing ideas
English (spoken and written).

Knowledge considered an asset:

Knowledge of AWS cloud environments
Prior experience in the Banking or Wealth Management industry.
Experience with IBM OSS/ISM, CRM2, AS400, Croesus.

Your benefits:

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Initiatives promoting community involvement
Telemedicine service
Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

Ready to live your ambitions?
LI-RM1

LI-Hybrid