Assistant Store Manager - New Westminster, Canada - The Bridal Gallery
6 days ago
Description
Assistant Store Manager, Full Time
_The Bridal Gallery, New Westminster _
Who we are
We are a Canadian wedding apparel retailer, who have been in business for over 30 years - we are passionate about delivering a best in class shopping experience to our customers.
Brand integrity, global inspiration and beautiful products are integral to who we are as a company and what we have accomplished to date.
Our incredible team is an equally important part of the equation. We believe that each of our employees plays a vital role in our continuing efforts to grow and evolve.As an established leader in the bridal & special occasion industry The Bridal Gallery offers a dynamic and busy work environment, and has been voted B.C.'s best bridal store for seven years running.
Who are you
A day in the life
- Build a rapport with brides and their families by listening and identifying their individual gown criteria.
- Share your knowledge and excitement about the latest haute couture trends in bridal with our clients.
- Tell it like it is in the fitting room, giving tactful, honest feedback and guidance to customers on style, trends and fit.
- Be a great team player by doing your part to keep the department "runway ready," including stocking, remerchandising, display, price markdowns, trunk show preparation and light cleaning.
- Lead and coach through the company vision, mission, and core values.
- Prioritize guest connections and provide worldclass guest experiences.
- Support in facilitating successful trainings, performance/development meetings, and monthly staff meetings.
- Effectively resolve sensitive customer issues or concerns within the guidelines of the company policy.
- Help the company achieve financial targets through a strategic approach focused on developing, monitoring and the improvement of measurable statistics that drive the business.
- Model the selling environment, lead by example on sales, product and training in order to ensure the highest level of customer service and sales.
- Receive and unbox all incoming customer shipments.
- Monitor customer orders and communicate with suppliers to ensure timely delivery.
- Provide other administrative duties, as required.
Must have skills, competencies, and attributes
- Be able to articulate your point well and in a manner that is received correctly by both suppliers, team members and guests.
- Have an entrepreneurial spirit and the ability to continuously innovate to achieve great results.
- Have the patience to work through challenging situations.
- Be a strong relationship builder able to establish both internal and external working relationships in order to identify and implement strategies for business growth.
- Have strong business management skills able to balance the rewards of meeting business objectives with the risk of loss of customer, employee, reputation
- Be driven to exceed previous goals and targets and achieve your own unique contribution to the company's success.
- Be fashionconscious and serviceoriented.
- Be a self starter with strong solution oriented thought process.
- Have exceptional organizational skills and the ability to quickly learn new sales techniques and processes.
- Have the flexibility to work within store operating hours.
Qualifications
- Undergraduate degree or diploma (business administration or fashion related discipline an asset).
- 3+ years' experience as a manager in a service driven environment.
- Proven track record of success.
- Astute with common sense and quick on your feet.
- Confident in fastpaced, customercentric environments.
- Ability to manage/work quickly through pos & inventory systems.
- Proficient Microsoft Outlook & Microsoft Office skills.
Job Types:
Full-time, Permanent
Salary:
$40,000.00-$50,000.00 per year
Schedule:
- 8 hour shift
Education:
- Secondary School (preferred)
Experience:
Retail Management: 1 year (preferred)
Work Location:
In person
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