Field Service Technician - Lunenburg, Canada - Enersys

Enersys

Verified Company

Lunenburg, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

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Job Purpose:

As a result of our continuing growth, we require a seasoned FIELD SERVICE TECHNICIAN - FIBER SPLICER.

Reporting to the Field Service Manager, the Field Service Technician is responsible for the installation and servicing of Alpha products, primarily associated with fiber optic and network equipment at customer locations.

Ensuring customer satisfaction with our products and services will be critical to the revenue growth of the company.

Essential Duties and Responsibilities:

Fiber splicing in outside plant enclosures, adding new cables, splicing single fiber, Ribbon fibers
Knowledgeable in CWDM and DWDM technologies
Splicing inside commercial buildings, run inhouse fiber to customer suites
Running Patch cords in Headend/CO's, activating equipment, speed tests
Enclosure Changeouts/Fiber Cutovers, Pole Moves, Maintenance window work (2am6am)
Using OTDR, Power Meters, VFL, and Light identifiers.
Splicing in live plant
Installation, setup and repair of Alpha products in the CATV, telecommunications, power, and mobility industries, including associated fiber optic and network equipment in various construction projects and existing long haul networks.
Perform network splicing and certification as well as circuit testing.
Respond to corrective network problems, performing effective and efficient problem analysis, rapid troubleshooting diagnosis and prompt repair of equipment to ensure service restoral objectives are met
Perform cutovers and upgrades on the network as directed by work orders
Test, research and implement all new equipment and test equipment and processes into network construction
Ensure required information is reported to the correct parties in a timely, accurate and professional manner
Accurately prepare and complete concise reports relating to repair data: materials used, time, etc
Perform field service work under the direction of the Technical Service Team.
Perform customer/partner training on repair practices and system operation.
Perform other duties with mínimal supervision and priority as needed.
Coordinate many activities on site including site surveys, cabling, power, and equipment installation
Perform appropriate tests in most signaling platforms including OC3 to DWDM and CWDM

Qualifications:

Fiber Splicing experience preferred.

- experience in the CATV, telecommunications and/or power industries highly desirable.

Ability to work at heights over 30ft
Ability to use fiber test equipment, OTDR, Spectrum Analyzer, Light Identifier, Power Source, etc.
Ability to lift equipment/ladders up to 75lbs
Good English speaking/communication skills required (verbal and written).
Ability to work independently with mínimal supervision.
Strong computer skills using MS Word, Excel, Power Point and Outlook
Valid Driver's License is required

Work Environment:

8:00am 5:00pm Monday Friday, however some weekends or overnights may be required with mínimal notice
On call Rotation for Fiber repairs
Maintenance Window work is sometimes required (2am6am)
Willing and able to work outside in all weather conditions
Ability to travel up to 90% of the time (valid passport required)
Considerable time spent at customer locations and utilization of work vehicles
Requirement to travel to remote sites
In this position you will be assigned to many sites, routes and a large coverage area and will be asked to be in an oncall rotation in order to provide our customer emergency call outs

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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