Account Manager, Facility Sales - Ottawa, Canada - Senators Sports & Entertainment

Senators Sports & Entertainment

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary:

The _Account Manager, Facility Sales_ performs activities designed to generate new revenue and solidify existing business, while developing relationships and overseeing the experience of Sensplex user groups to ensure their total satisfaction.

They act as a main point of contact for the primary stakeholders with each group.

They also assist the Director of Sales in managing and optimizing the inventory of hours of Capital Sports Management Inc.

(CSMI) facilities to ensure annual usage targets are met and exceeded.

This position will work closely with internal and external user groups and stakeholders to maximize the usage of all CSMI facilities (ice, field, meeting rooms, other).

Secondary sales responsibilities may include sales of advertising and sponsorship opportunities for CSMI facilities and its various programs.

Main Responsibilities:

Employ proactive sales methodologies designed to secure new business
Managing accounts for longterm success
Establishing good rapport with clients
Preparing facility sales reports
Tracking sales targets and adjusting course as necessary to ensure their achievement
Contract creation, payment processing, and client experience management
Accurately input bookings in reservation software
Interact with other CSMI departments (i.e. programs and operations) to aid with scheduling requirements and setup
Cultivates and maintains positive working relationships with staff and volunteers from partners and client sport organizations (association executive, ice schedulers, etc.)
Assist Director with optimization of facility schedules to ensure targets for facility utilization are met or exceeded
Limited sales responsibilities may include selling sponsorship opportunities for CSMI facilities and its various programs and managing advertiser/sponsor relationships (secondary to facility usage)
Responsible for following policies & procedures set out by the Senators Sports & Entertainment group of companies
Other duties as required by the Director, Sales and Senior Director, Revenue and Hockey Programs

Requirements:

Bilingualism (English & French) is an Asset
University Degree or College Diploma in a sport or businessrelated field
2 3 years scheduling experience or previous sales experience with proven track record of achieving sales targets
Demonstrated knowledge of how to deliver outstanding customer service
Outstanding communication skills (written and oral)
Professional, courteous demeanor
Ability to manage multiple priorities in a fastpaced environment
Strong work ethic and commitment to excellence
Able to work well independently and as a part of a team
Selfmotivated
Lateral thinker who can handle complex logistics and is detailoriented
Ability to meet tight deadlines
Must be available to work flexible hours including some evenings, weekends as required
Able to work under pressure and adapt to changing environments
Capable of developing respectful and mutually beneficial business relationships with internal and external stakeholders
Understands ice sport operations (ie minor hockey associations, figure skating, etc)
Possesses advanced computer software skills
Must have own means of transportation

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted.

Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/1
Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at if you require a disability related accommodation in order to participate in the recruitment process._
SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities._