Outreach Worker - Edmonton - Radiushealth

Description

About Radius Community Health & Healing (formerly Boyle McCauley Health Centre)

Radius Community Health & Healing (Radius) provides interdisciplinary, team based, integrated, comprehensive, and person-centered primary health care for vulnerable Edmontonians with complex needs. Through primary care and health promotion, Radius improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services. Radius achieves this by providing the highest standard of evidence-informed and client focused inter-professional care. We collaborate with our clients to address the broad determinants of health.

Job Description

Radius Outreach workers provide support to individuals who experience socio-economic marginalization (typically involving housing, lack of transportation, literacy, and access to telephones or internet) and who have cognitive/psychiatric/serious health issues that make it difficult to access healthcare teams, social services, and other essential services.

Outreach Workers work as part of a multidisciplinary team of nurses, nurse practitioners, physicians, health advocates, and medical office assistants to provide comprehensive, holistic care to complex clients. Ensuring that clients are able to make it to vital appointments and essential services, the outreach worker offers a unique and person-centred approach to care that actively works to eliminate barriers for clients to achieve their healthcare goals.

Key Responsibilities

• Transportation and Support
• Transport and assist clients to medical appointments and essential services
• Through building positive relationships, provide support for clients throughout their journey through healthcare and social systems
• Connecting and locating clients
• Build meaningful relationships with clients within their own spaces; this may be at clients' homes, but may also be within Edmonton's shelter systems and neighborhoods
• Build relationships with community agencies; work collaboratively with other service providers to provide support for clients
• Integrated Team Care
• Work as part of a healthcare team
• Use clinic electronic medical record (MedAccess); chart, communicate, and interface with the team via this system
• Assist clients with basic needs and supports
• When appropriate, and at the direction of the health care team, assist the client with basic needs such as grocery shopping.

Qualifications

• Relevant experience in healthcare, social service, homeless serving sector, or mental health and addictions an asset
• Post-secondary experience in relevant healthcare or social service discipline an asset
• Driver's license in good standing, and the willingness to transport clients is mandatory
• Vehicle: must possess a reliable vehicle to transport clients in (mileage compensated)

Skills and Competencies

• Able to balance numerous demands and conflicting priorities, strong problem-solving skills
• Be able to work both co-operatively within a multidisciplinary team, and also independently in a self-directed and accountable manner
• Ability to demonstrate patience and understanding for those with addictions and behavioral disorders
• Strong computer proficiency (with Office suite, and EMR)
• Excellent written and verbal communication skills
• Has a good understanding of trauma-informed care, and must be able to operate within a harm reduction model of car.

At Radius, we're committed to enhancing our employees' well-being with a comprehensive benefits package designed to support both personal and professional growth. Radius offers:

• Employee Assistance Plan (EAP): All employees have access to confidential counseling and access to a wide range of resources for personal and professional challenges. Our EAP is here to support your overall well-being.
• Benefits available to all permanent, full-time employees after a defined waiting period:
• Comprehensive medical, dental and vision benefits: Premiums are fully covered by Radius
• Long-Term Disability, Life Insurance, Accidental Death and Dismemberment, and Critical Illness Coverage: Mandatory enrollment, employees are responsible to pay premiums.
• Lifestyle Spending Account: Wide variety of options available to spend an annual allowance
• Group Retirement Savings Plan

Equal Opportunity Employer

Radius Community Health and Healing is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment where all employees are respected and valued. We do not discriminate on the basis of race, color, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, marital status, veteran status, or any other characteristic protected by applicable law. We encourage individuals from all backgrounds to apply and join our team, and we are committed to providing equal opportunities for all qualified applicants. Accommodations for applicants with disabilities will be provided upon request.

Land Acknowledgement

Radius respectfully acknowledge that we are located within Treaty 6 territory, and Metis Nation of Alberta Region 4. We acknowledge this land as the traditional home for many Indigenous Peoples including the Cree, Blackfoot, Metis, Nakota Sioux, Dene, Saulteaux, Anishinaabe, Inuit, and many others whose history, languages, and cultures continue to influence our vibrant community.