Quality Assurance Analyst - Toronto, Canada - TVO Ontario Educational Comms. Authority

TVO Ontario Educational Comms. Authority
TVO Ontario Educational Comms. Authority
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Position Title:
Quality Assurance Analyst_ (12-month Contract)_


Division:
Digital and Innovation


Department:
Quality Assurance


Reports To:
Manager, Quality Assurance


Salary Range:
$54, $59,479.69


Location:
Toronto, Yonge & Eglinton (hybrid work)

TVO Media Education Group ) is a social impact organization at the intersection of digital learning, journalism, and immersive storytelling. As creators of award-winning content, we are on a journey to build a more informed, knowledgeable, and educated Ontario.

We are unapologetic about our purpose — everything we do is about inspiring learning that changes lives and enriches communities.

That is our why.


A Culture of Inclusion and Belonging
At TVO we welcome the unique contributions that you can bring.

We foster an environment where everyone is heard, feels valued and has an equal opportunity to reach their full potential.

We are committed to learning, and we learn better together with a diverse team of employees that are respected, valued, and encouraged to bring their authentic selves to work every day.

With this goal in mind, at TVO we celebrate individual differences, knowledge, self-expression, and talent. At TVO, we recognize the importance of using anti-oppression practices, both within our organization and in our content.


Who We Are
As part of an ambitious new strategic vision, is transforming itself and the digital learning and media landscapes.

We know we are a better organization when we honour our commitments, when we thrive with diverse voices, when we value bold thinking, and embrace change.

We understand and celebrate that we are better together.


We are proud to be named a Greater Toronto Top Employer of 2023, recognized for our work-life balance, mental health supports, company culture and flexibility.

This is a testament to the impactful work we do for Ontarians everyday.

It is also a reflection of how quickly we have responded to employee feedback about how, when and where they want to work.


The opportunity

How you will make an impact

  • Review Business requirements with crossfunctional Teams.
  • Follow established QA standards and practices in all aspects of QA testing lifecycle.
  • Work closely with Quality Assurance (QA) Manager and cross functional team members in the creation of test plans/test strategy.
  • Create and execute manual test cases along with test data.
  • Clear and concise bug reports.
  • Keen eye for detail to identify bugs, inconsistencies and usability issues.
  • Perform rootcause analysis/troubleshooting with the project team.
  • Participate in crossfunctional team meetings, provide QA status updates, assessing golive readiness and product release process.
  • Participate in project closure activities.
  • Prioritize and manage own workload in order to deliver quality results and meet timelines.
  • Identify and support process improvements leading to higher quality standards.

Qualifications:


  • Three year diploma/degree or equivalent from a recognized postsecondary institution
  • Proficiency in mobile app testing methodologies, with a focus on optimizing performance, and enhancing user experience
  • Experience reviewing business, software requirements documents, documenting and logging defects
  • Solid QA experience in understanding business concepts, systems integration, deployment verification, and being able to accurately define Test Plans, Test Cases & Test Strategy with a "
    break the system" mindset.
  • Ability to execute test cases with a strong level of competency in various test environments and understand the purpose of the testing in the environment
  • Knowledge and use of test management and defect tracking tools such as TFS, JIRA and Target Process
  • Strong organization and prioritization skills to meet project timelines without compromising quality, with a proven ability to work independently as well as in a team setting
  • Selfmotivated, quick learner, shows initiative and able to work with mínimal supervision
  • Clearly articulate testing findings, raise concerns and suggest improvements
  • Proven ability to focus on the Customer and Client experience
  • Familiarity with UAT testing or training
  • Basic SQL knowledge
  • Experience with API testing
  • Proven knowledge of Agile and Waterfall development methodologies
  • ISTQB Foundation Level certification preferred
  • Demonstrates TVO's values of Excellence & Innovation, Ownership, Collaboration, Trust and Respect

Behaviors:
Preferred

  • Team Player: Works well as a member of a group
  • Innovative: Consistently introduces new ideas and demonstrates original thinking
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations:
Preferred

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
  • Self-Starter: Inspired to perform without outside help
  • Goal C

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