Phlebotomist - Barrie, Canada - Royal Victoria Regional Health Centre

Sophia Lee

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Job Description:


Specimen Collection - Phlebotomist
By providing exceptional phlebotomy and customer service, the Phlebotomist supports the Royal Victoria Regional Health Centre (RVH) strategic plan and MY CARE philosophy which includes the:

  • Vision
  • Making Each Life Better. Together.


  • Mission

  • Exceptional Care is Our Passion. Safety is Our Promise


  • Values

  • Work Together. Respect All. Think Big. Own It. Care.

RESPONSIBILITIES:

As an integral member of the Laboratory team the Phlebotomist responsibilities include:

  • performing a variety of venipuncture and capillary techniques involved in the collection of blood specimens from patients for laboratory procedures used in diagnosis and treatment of disease.
- receiving and organizing requests for blood collection.
- performing their AIDET with patients, family, visitors and others.
- discussing information with patients to obtain laboratory information, explain procedures and allay any concerns.
- utilizing approved procedures for positive patient identification.
- recording proper collection information on requisitions/labels.
- assisting in inventory and supply control.
- organizing workload among technical team to ensure the efficient operation of the laboratory
- demonstrating financial accountability for time, resources and supplies.
- maintaining a system for detecting, documenting and reporting discrepancies/errors and taking appropriate action(s) as required.
- reading and signing off on new and/or revised procedures, protocols and performance standards in collaboration.
- providing feedback to the appropriate leadership for improvements or corrections for policies and procedures.
- liaising with other Laboratory and RVH staff, external laboratories, hospitals and physician's offices.
- maintaining Ontario Laboratory Accreditation (OLA) compliance.
- participating in initial and refresher training for new and current staff.
- participating in staff and patient experience and feedback initiatives, professional development, teaching/ educational activities, safety and quality improvement programs to ensure excellence in the provision of services.
- observing and understanding RVH and departmental policies and procedures, adhering to RVH and departmental mission and vision statements while maintaining patient confidentiality.
- performing other related duties consistent with the job classification, as assigned, requested, or required.


SKILLS/ABILITIES:


  • Demonstrated knowledge of Ontario Laboratory Accreditation program preferred Demonstrated knowledge of current technologies within the field.
  • Demonstrated interpersonal skills and ability to work effectively and professionally with patients, staff, physicians, volunteers, patient families, and visitors.
  • Demonstrated excellent verbal and written communication skills.
  • Demonstrated excellent organizational skills and ability to handle multiple tasks at a time in a costeffective manner.
  • Demonstrated ability to perform duties independently and as a team member, with high degree of motivation and independent judgment.
  • Demonstrated commitment to excellent attendance and schedule flexibility.
  • Demonstrated excellent conflict resolution and change management skills.
  • Demonstrated strong critical thinking and problemsolving ability.
  • Demonstrated proficiency with keyboarding, Laboratory Information Systems (Meditech preferred), MS Office, internet use and other computer software.
  • Demonstrated commitment to continuing education and performing mandatory reviews.

QUALIFICATIONS:


EDUCATION:


  • Completion of Grade XII or recognized equivalent required.
  • Medical Laboratory Assistant/Technician Certification from Medical Laboratory Professionals Association of Ontario (MLPAO) an asset.

EXPERIENCE:


  • Minimum one (1) year recent laboratory experience
  • Knowledge of medical terminology essential
  • General knowledge of all areas of the laboratory preferred
  • Working knowledge of OLA requirements preferred
  • Previous data entry/computer experience essential
  • Meditech and LIS knowledge and experience an asset
  • Phlebotomy collection experience with patients of in a variety of health care conditions essential

PROFESSIONAL AFFILIATION:

Membership and participation in other relevant professional organizations an asset.

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