senior technical solutions specialist - Banff - beBeeInformationTechnology

    beBeeInformationTechnology
    Full time

    Job title: IT Manager

    Description

    Banff Hospitality Collective is looking for an experienced IT Manager to oversee the technology infrastructure, systems, security and support needs across our 17 venues.

  • Reporting to the Chief of Business Development, you will be responsible for ensuring our teams have reliable, secure user-friendly tech they need to deliver an exceptional guest experience.
    • You'll work hands-on with everything from POS systems to network reliability
    The ideal candidate has 4–6 years of progressive IT experience ideally in hospitality retail multi-site operations or fast-paced service environments. They should be proficient in Google Workspace Admin networks hardware troubleshooting venue-based tech cybersecurity principles device management cloud tools project management communication skills and a service-oriented mindset.

    About this Role:


    The role includes overseeing company-wide hardware management lifecycle planning procurement deployment asset tracking repairs warranties end-of-life decommissioning managing supporting all hardware including POS terminals laptops tablets networking equipment audio/visual systems security cameras operational devices performing regular on-site remote maintenance configuration replacements system updates ensuring consistent technology standards across locations administering optimizing Google Workspace account setup permissions security maintaining accurate up-to-date asset documentation inventories device assignments licenses warranty logs
    A great opportunity exists for you if you're ready to lead technology across a dynamic fast-growing organization providing technical support training employees collaborating internal teams championing helpful solutions-first culture leading mentoring small IT support team contractors coordinating incident response processes monitoring security risks ensuring compliance privacy laws PCI requirements internal policies.If you love problem-solving building efficient systems leading people working fast-paced environment this role is perfect for you.

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